Reviews of SkatePro
Verified Buyer | |
"Everything was perfect" | |
Adrien Bouget (Bromont) | 2024-11-12 |
Verified Buyer | |
"Love it!" | |
Weston Dunstan-Adams (Chilliwack) | 2024-11-12 |
Verified Buyer | |
"AMAZING! Totally satisfied" | |
Nunzio suriano (Laval) | 2024-11-12 |
Verified Buyer | |
"Just as advertised - quick and informative shipping; the product was exactly as ordered; and the price was second to none." | |
Brian S. (Whistler) | 2024-11-08 |
Verified Buyer | |
"perfect!!!! great website great shipping and great items!!! thank you!!!!" | |
cathy g. (Saint-Constant) | 2024-11-05 |
Verified Buyer | |
"Parts arrived at a great time and was exactly what we needed" | |
Allen Long (St Thomas) | 2024-11-05 |
Verified Buyer | |
"Shipping on one of the products took a very long time, which was disappointing bc it wasn't here in time for my sons birthday but very happy with the scooter and even ordered another one!" | |
Lindsey Hill (Moose Jaw) | 2024-11-05 |
Verified Buyer | |
"Quick fast easy shipping like my ex girlfriend" | |
Sydney Martineau (Cornwall) | 2024-11-05 |
Verified Buyer | |
"Nothing bad to say All good for me😁" | |
david Legare (Québec) | 2024-11-05 |
Verified Buyer | |
"Great product, son really like it. Easy site to navigate and check out. The only thing I would change is the length of time for shipping." | |
Dean DiPietro (London) | 2024-11-05 |
Reply from SkatePro: Hi Dean, thank you for your feedback. We're happy to hear your son likes the product! 😍 Your order arrived in the estimated delivery time and 3 days after we shipped it. Since we're shipping from Denmark, we think this is pretty quick! 😉 / Your SkatePro Team |
Verified Buyer | |
"Great experience. Easy to use website and checkout. Will definately purchase in the futur" | |
Jennifer Persons (Cowansville) | 2024-11-05 |
Verified Buyer | |
"I recieved the scooter and the stepson couldn’t be happier! Thanks for the timely shipping!" | |
Brandon Doucette (Vineland Station) | 2024-11-05 |
Verified Buyer | |
"I purchased a product but I have not received it. I have sent 3 emails with no response. The contact hours are 6am-10am UTC which means I would have to wake up around 3am to call. I have started a refund but it is asking me to send the product back but I have not received it and I’m not getting any help from Skatepro. Be aware if you have problems with your shipment you will not receive any help or even a response from Skatepro." | |
Jeremy Secord (Banff) | 2024-10-31 |
Reply from SkatePro: Hi Jeremy, thank you for your feedback. We apologize you haven't received your order! We have refunded you today. Apologies for not getting back to you quicker! Our usual reply time is 2-3 business days, and we got back to you after 4 business days due to high volume of emails. If you need anything else in the future, feel free to reach out. ✌ / Your SkatePro Team |
Verified Buyer | |
"I received my order and it is in very terrible condition due to shipping. I understand this can happen, but where I am very unimpressed with skate pro is the zero reply to any of my emails regarding this issue to get it resolved. Very terrible customer service" | |
Brynn F. (Lloydminster) | 2024-10-29 |
Reply from SkatePro: Hi, I'm sorry for the delay in replying and that you have received your order in such a bad state. Your case has been moved up to high priority and we will reply straight away. /TeamSkatePro |
Verified Buyer | |
"Delivery got delayed. But once it arrived products were awesome. Great quality." | |
Gord S. (emo) | 2024-10-28 |
Verified Buyer | |
"Great product but unfortunately delivery delays . It arrived 2 days after my grandsons birthday but he does love it." | |
Elaine Copeman (North York) | 2024-10-28 |
Verified Buyer | |
"I'm very pleased with my new handlebars, it's nice to ride in good comfort again, only grievance I had was due to shipping but that's outside the websites control but it was still aggravating so I'll be fair and give 4/5 Definitely recommending to my bike enthusiast buddies 🚲🙂" | |
Adam Blair (Mount Forest) | 2024-10-27 |
Reply from SkatePro: Hi, Glad to hear you enjoy the handlebars😊 Apologies for the the delays again.. We appreciate the positive feedback! /TeamSkatePro |
Verified Buyer | |
"Love it! It’s a great board. Thanks!" | |
Ezra Muller (French Village) | 2024-10-26 |
Verified Buyer | |
"Delay in delivery and unfortunately the scooter had marks." | |
Melissa Døssing Christensen (Lethbridge) | 2024-10-26 |
Reply from SkatePro: Hi, I'm sorry about the delay and about the scooter arriving with marks. We have seen your email regarding this email and will reply to you straight away to get this sorted. /TeamSkatePro |
Verified Buyer | |
"Great customer service and prompt responses. There was a delay with shipping and SkatePro was able to refund the shipping costs. Overall pleased and would order from SkatePro again." | |
Michael Kempston (Cranbrook) | 2024-10-25 |
Verified Buyer | |
"Excellent quality and quick delivery!" | |
Mike Sweiger (Waterloo) | 2024-10-25 |
Verified Buyer | |
"The shipping time was way too long.✌️" | |
Yanick Duchesneau (L'Assomption) | 2024-10-24 |
Reply from SkatePro: Thank you for your feedback. We are very sorry to hear about the delay of your delivery. UPS is currently struggling with a huge volume of orders. We have contacted you via email regarding this matter to offer you a form of compensation. 😇/ SkatePro Team |
Verified Buyer | |
"Products are obviously quality products shipping was a bit of a hassle slow asf with delays..skate showed up 5 days past the latest assumed shipping schedule and UPS looked like it was pretty violent with the package looked like it had been through hell and back or it got delivered by a 5 year old who couldn't quite lift the package so he just whipped it down the stairs and sh*t" | |
TAYLOR GRANT JAMES (Whitecourt) | 2024-10-24 |
Verified Buyer | |
"Great Handlebars! Fast Shipping! Great Communication! 5 Stars!" | |
Robert T. (Winnipeg) | 2024-10-23 |
Verified Buyer | |
"Amazing service and quality products. Would order again" | |
Kalum l. (Vernon) | 2024-10-23 |
Verified Buyer | |
"Good to go" | |
Shaun Boucher (Kamloops) | 2024-10-22 |
Verified Buyer | |
"UPS had many issues delivering my order but SkatePro contacted me and let me know what was happening, I appreciate that they took the time to explain and keep track of my order." | |
Santiago Alvarado (West Vancouver) | 2024-10-22 |
Verified Buyer | |
"The scooter box was damaged…. But the delivery was fast. My son likes it." | |
Marieve Gosselin (Lavaltrie) | 2024-10-22 |
Verified Buyer | |
"The scooter box was destroyed...it was soaking wet, the scooter had water dripping from the wheels and the grips on the handle bars were soaked!!! The scooter box was put in another box for delivery??? Not sure what happened to this shipment, it also took over 20 days to arrive??? Your company needs to find a new shipping company as this is totally unacceptable! I would like my money returned as the scooter is damaged with it soaking in water!" | |
Chace Foley (Ottawa) | 2024-10-22 |
Reply from SkatePro: Hi, thank you for your feedback! We're really sorry to hear you received the parcel damaged! As we can see, we have already been in contact via email regarding this issue. We have sent you a free return label, so the parcel can come back to us and the order can be refunded. Thank you! / Your SkatePro team |
Verified Buyer | |
"We love the products. We purchased both the small and the large bags. Fast delivery." | |
Doug Morrison (Calgary) | 2024-10-21 |
Verified Buyer | |
"I would heavily caution people from buying here. I made a purchase 3 weeks ago and was told it would be delivered in 3 days. I was told it shipped right away through UPS. Since then, there has been no update to tracking, no emails, no communication whatsoever. UPS says the order is sitting in Germany and the tracking and delivery date will be updated but nothing for weeks. I am extremely disappointed and feel like the website is a scam. DO NOT BUY FROM THIS WEBSITE!" | |
Naomi Kragh (Abbotsford) | 2024-10-13 |
Reply from SkatePro: Hi, Thank you for your feedback! I am very sorry to hear, that your parcel had issue with transit. Unfortunately, I cannot find any contact from you regarding this issue. Should an order indeed be delayed like this, please do not hesitate to contact us immediately so we can resolve this matter and do not have to hope that the issue resolves itself. I have reached out to you, so we can look into solutions together :) / Your SkatePro Team |
Verified Buyer | |
"I only received one trucks on this shop not a pair one!! How am I gonna use this for skate???" | |
Raven Bustria (Toronto) | 2024-10-09 |
Reply from SkatePro: Hi, thanks for your review😀 You unfortunately only ordered one truck. The specifications clearly state that it is only one truck. The picture also shows just one truck. Our pictures clearly tell what you will receive. When you see two trucks in the picture, it is two trucks you will receive. When you see one truck, it is a single truck you will receive. /TeamSkatePro |
Verified Buyer | |
"5star service!! Thank you for making my order right." | |
Kelly A. (Sudbury) | 2024-10-09 |
Verified Buyer | |
"Excellent quality, totally love it!" | |
Iryna Rudavska (North Vancouver) | 2024-10-08 |
Verified Buyer | |
"Shipment was delayed but arrived in reasonable time frame and packaged well." | |
Erika R. (Kitchener) | 2024-10-08 |
Verified Buyer | |
"They are amazing! 10/10 would recommend!!" | |
Sierra Curvan (Rockwood) | 2024-10-07 |
Verified Buyer | |
"Great product. I wear ‘em in my hockey skates!" | |
Kim Morgan (Sooke) | 2024-10-07 |
Verified Buyer | |
"Fast shipping. Awesome shop!!" | |
Maxime Arcand (Levis) | 2024-10-06 |
Verified Buyer | |
"Needed help with strange scooter design. Spent alot of time with support figuring it out. Purchased the head bearings just cause I will eventually need them and they spent alot of time helping me." | |
Dave r. (London) | 2024-10-06 |
Verified Buyer | |
"Price / product top notch ! Fast delivery! Only concern is my items came from Danemark 🇩🇰.. cross 4 countries so your item could be subject to extra charges when they are shipped to you." | |
Florian D. (Gibson) | 2024-10-05 |
Verified Buyer | |
"Delivery was extremely late for a Canadian order making it past the birthday event which it was intended." | |
Nima S. (North York) | 2024-10-05 |
Reply from SkatePro: Hi, thank you for your feedback! We're really sorry that the delivery time was longer than expected! We can see in the tracking that there was a delay with the shipping company and your parcel could only be delivered 6 days after the expected delivery date. We apologize for the inconvenience caused by this and hope we were able to offer a satisfyin solution, when we were in contact about the problem. Thanks! / Your SkatePro team |
Verified Buyer | |
"Beautiful, very happy." | |
Nicolas Couture (Vancouver) | 2024-10-05 |
Verified Buyer | |
"Awesome products." | |
Ian Oslund (Eckville) | 2024-10-02 |
Verified Buyer | |
"Shipment was delayed. My son enjoys the scooter." | |
F. Alim (Markham) | 2024-10-01 |
Reply from SkatePro: Hi, thank you for your feedback! We're sorry to hear your parcel arrived later than expected! As we can see in the tracking link, there has been a delay during transport and your parcel could only be delivered 2 working days after the expected delivery date. We apologize for the inconvenience! / Your SkatePro team |
Verified Buyer | |
"Shipment was delayed. Customer service apologized and updated. Package box was ripped and damaged. Skateboard was bubble wrapped, and is fine with no signs of damage." | |
Michael Wood (Peterborough) | 2024-10-01 |
Reply from SkatePro: Thank you for your feedback. We are sorry to hear about the delays, however, we are glad that our service met your expectations and left you with a good experience about the entire shopping process at our store. 👌/ SkatePro Team |
Verified Buyer | |
"Very happy with the products, however Interesting how this is a .ca site that runs out of Denmark ??, and is listed as skatepro Canada ? Shipping was delayed repeatedly due to Ups issues." Unhappy with that delay." | |
Josh Meier (Calgary) | 2024-09-29 |
Verified Buyer | |
"Shipment arrived in a timely fashion and was in great condition upon arrival! Would definitely recommend to any of my canadian friends as the shipment crossed customs without any duty so the price was as advertised and better priced than what I could find locally! Thanks" | |
Cameron Bishop (Lindsay) | 2024-09-28 |
Verified Buyer | |
"The skates are a perfect fit, very satisfied" | |
BIBINE ZERMENO (Victoria) | 2024-09-28 |
Verified Buyer | |
"great pair of skates...my daughter love them. The gear is also great. fits well and keeps her safe." | |
W. Sissoho (Barrie) | 2024-09-28 |
Verified Buyer | |
"Ordered a few items....interesting how this is a .ca site that runs out of Denmark ??, and is listed as skatepro Canada ? Shipping was over 2 weeks due to Ups issues." | |
David C. (Bolton) | 2024-09-27 |
Reply from SkatePro: Hi David, thank you for your feedback. We are sorry to hear about the delays you experienced. Your order arrived 2 days later than expected. We have already contacted you with a proposal for a solution and reimbursement of delivery costs due to the delay./ SkatePro Team |
Verified Buyer | |
"We ordered tires for my son’s BMX bike and were very happy with the product.. the delivery was a bit slow but customer service was great!" | |
Stephanie Arsenault (Tottenham) | 2024-09-27 |
Verified Buyer | |
"100% Exactly as ordered. We’ll be returning customers AND recommend to others!" | |
Jeff Thwaites (Kamloops) | 2024-09-27 |
Verified Buyer | |
"Perfecto 🤌" | |
Jim Demetre J Goritsas (Ile Des Chenes) | 2024-09-25 |
Verified Buyer | |
"Great scooter but shipping took longer than expected." | |
Karen Klug (London) | 2024-09-24 |
Verified Buyer | |
"Well after two years of emails and finally a bunch of phone calls I got the part to fix my grandson scooter. Having said that when I finally did speak to someone in Denmark I got the info and parts to fix the scooter but I think they need to add more customer service people as right now they seem overwhelmed." | |
Ernie McCay (The Blue Mountains) | 2024-09-23 |
Verified Buyer | |
"Great, will order again!" | |
Sam Derouin (Almonte) | 2024-09-22 |
Verified Buyer | |
"delivered!" | |
pam kg (Winnipeg) | 2024-09-22 |
Reply from SkatePro: Thank you for your feedback. We are glad that you are satisfied with our services.//✌SkatePro Team |
Verified Buyer | |
"Works well and is here!" | |
Nathan Banman (Tilbury) | 2024-09-21 |
Verified Buyer | |
"Awesome tires, good price, fast delivery." | |
Trevor Forget (Brentwood Bay) | 2024-09-21 |
Verified Buyer | |
"Showed up on time, and I couldnt be happier. I absolutely love my new blades!!" | |
Tasha R. (Strathroy) | 2024-09-20 |
Verified Buyer | |
"Great deals, fast shipping!" | |
Alexandre Migneault-Paul (Pointe-Aux-Trembles) | 2024-09-18 |
Verified Buyer | |
"Considering everything shipped from DENMARK of all places, it all arrived in a week, even with some kind of transit delay in Germany. Then UPS being the garbage that they are, took two days to get it four blocks (distribution center is down the street). Products were what I ordered and shipping was free. I'm good. Cool shop. Loads of good gear at decent prices. Also they are Danish, and from my family's home town of all places. Crazy stuff! I had no idea until I tracked the shipping. :thumbsup:" | |
Danny Jorgensen (Edmonton) | 2024-09-16 |
Verified Buyer | |
"FYI - although this site has a .ca domain they ship out of Denmark so expect delivery delays. My package was 7 days late and arrived reboxed and the original box was soaking wet for some reason (even the pads and helmet were wet) The gear looks to be good quality and fit well, so that’s a win. Just had struggles getting the delivery sorted out. I doubt I’ll order from here again but I do appreciate that they carry kids sized gear." | |
Jeff Tessolini (Fernie) | 2024-09-13 |
Reply from SkatePro: Thank you for the time you took writing your review. We are sorry you encountered issues receiving your items. There are many factors outside our control when it comes to delivery, since we do not delivery the items personally. In your case, the parcel was delayed 4 days compared to the estimated delivery date, which can happen when parcel go past custom clearance. We still hope you enjoy the products and we will be here ready to assist you in case you encounter any other issues with the items or perhaps future purchases. // Your SkatePro Team🤙 |
Verified Buyer | |
"According to my 9- and 12-year-olds who use them, the scooters I got are simply exquisite. I think that says it all. Also, delivery was prompt as well. I'm very happy with my purchase!" | |
Michael Waligora (Maple) | 2024-09-13 |
Verified Buyer | |
"Kids love it. Cant wait for the 2 sets of Pads!! I ordered more!" | |
Gigi Batang-Oy (Comox) | 2024-09-13 |
Verified Buyer | |
"Had what I wanted and shipped it quickly." | |
Bart Steele (Winchester) | 2024-09-11 |
Verified Buyer | |
"Great store for purchasing online . Fast shipping and delivery" | |
Wayne Hammel (Campbell River) | 2024-09-11 |
Verified Buyer | |
"Received item promptly. Very high quality." | |
Doug McGregor (Edmonton) | 2024-09-10 |
Verified Buyer | |
"So far so good. Kid hasn't had a chance to rip it up at the skate park but he likes how light the scooter is." | |
Kari M. (Langdon) | 2024-09-08 |
Verified Buyer | |
"Pretty sweet" | |
Germain Bernier (Boucherville) | 2024-09-08 |
Verified Buyer | |
"Fantastic company and very fast shipping. I’m extremely impressed with the variety of products SkatePro stocks" | |
Patrick McCabe (New Hamburg) | 2024-09-07 |
Verified Buyer | |
"👌👌👌" | |
Christopher Bennett (Utterson) | 2024-09-07 |
Verified Buyer | |
"🔥 🔥🔥" | |
Gary Rosborough (Coquitlam) | 2024-09-06 |
Verified Buyer | |
"Wow" | |
Kael Laird (Toronto) | 2024-09-06 |
Verified Buyer | |
"Best deals online and my board bearings and wheels came quick!" | |
Mitchell MacMeekin (Port Colborne) | 2024-09-06 |
Verified Buyer | |
"Everything was perfect. Best part is that you communicated with me on my orders with delays and shipment. That to me is great customer service. Thank you." | |
Thomas Mah (Lockport) | 2024-09-05 |
Verified Buyer | |
"Lower international shipping cost than other shops. items arrive faster than some domestic post. I wish there's more brand selections for BMX especially frames." | |
Ake C. (Ottawa) | 2024-09-05 |
Verified Buyer | |
"Products were what I ordered, and at a good price and showed up in a timely fashion. Over all pretty happy with my experience and will order from them again" | |
Michael p. (Kimberley) | 2024-09-04 |
Verified Buyer | |
"Great service cheap prices" | |
James Gray (Qualicum Beach) | 2024-09-04 |
Verified Buyer | |
"My son his new skateboard!" | |
Wendy Zhou (Markham) | 2024-09-03 |
Verified Buyer | |
"I’ve purchased 2 Ethic scooters from SkatePro in the past 3 years for my now 13 year old son. Each time I have been very pleased with the speed of delivery… and the scooters have been excellent!" | |
Kim Curtis (Comox) | 2024-09-03 |
Verified Buyer | |
"The board itself is beautiful and seems well made but arrived damaged on the top and when I informed them via email I was told that this is something that "would happen over time". Sucks that the customer service may ruin our first experience as everything I ordered (board, helmet and pads) seems pretty awesome. My daughter asked for this for her birthday and now we're stuck waiting on customer service instead of outside learning to ride it." | |
Vanessa Moniz (Bradford) | 2024-09-02 |
Reply from SkatePro: Hi Thanks for leaving a review with us. You purchased a skateboard with a cork top instead of grip tape, making it the perfect board for beginners, providing a stable and comfortable ride. The material is, compared to normal grip tape, a quite soft material and can chip. Based on the photos we received from you regarding this matter, it seems to have already been fixed, and we don't see the small chip causing any damage to the durability or quality of the board. We apologize, that our Customer Connection Team didn't provide the help, you were expecting in this matter. We hope the board still gives joy to your kid. Should the board not live up to the expectations and quality during use, we, of course, would love to hear from you again. /SkatePro |
Verified Buyer | |
"Fast shipping with tracking, great quality, we loved the scooter and protective gear, thanks!" | |
Maya D. (Calgary) | 2024-09-01 |
Verified Buyer | |
"Good service 👍" | |
Khalid Nasr (Brossard) | 2024-08-31 |
Verified Buyer | |
"A very positive buying experience!" | |
Rob Heise (Westport) | 2024-08-30 |
Verified Buyer | |
"Came the day before the estimated date. Love my bumsaver!!" | |
Katie Warner (Guelph) | 2024-08-30 |
Verified Buyer | |
"Very happy, you guys rock!" | |
Derek Inouye (Shawnigan Lake) | 2024-08-30 |
Verified Buyer | |
"C’était super bien et la livraison très rapide. Mon petit-fils était très content. C’était exactement ce que j’avais commandée. Belle qualité. Merci de votre attention. Très apprécié." | |
Andrée Tassé (Saint-Sauveur) | 2024-08-30 |
Verified Buyer | |
"Exactly what I ordered, excellent quality stickers!" | |
Jeremy Colson (Kitchener) | 2024-08-28 |
Verified Buyer | |
"Very happy" | |
Tetiana Okolita (Edmonton) | 2024-08-28 |
Verified Buyer | |
"The delivery was delayed" | |
Mason vince (tilbury) | 2024-08-28 |
Reply from SkatePro: Thank you for your feedback. We are sorry to hear about the delayed delivery. We do our best to deliver on time. Hope you won't encounter any delivery problems next time./ SkatePro Team |
Verified Buyer | |
"This was my son’s scooter. Very impressed with the deal he got and he is super happy with it. Will definitely order from you again." | |
Jayme Gibb (Beaumont) | 2024-08-27 |
Verified Buyer | |
"Very happy with the products my boyfriend loves it!" | |
Hailey Cotoia (Sainte-Anne-Des-Plaines) | 2024-08-27 |
Verified Buyer | |
"Great prices and fast shipping. I will definitely be ordering from here again." | |
Shalon Fehr (Saskatoon) | 2024-08-27 |
Verified Buyer | |
"Great product, delivery as expected 👍" | |
Luc de Laboursodiere (Chambly) | 2024-08-27 |
Verified Buyer | |
"Great price, fast shipping. Another great experience with SkatePro!" | |
Bradley Haltli (New Haven) | 2024-08-27 |
Verified Buyer | |
"My son loves the board. Great price and very quick shipping." | |
Jonathan A. (Port Colborne) | 2024-08-27 |
Verified Buyer | |
"Great product, excellent price, fast shipping!" | |
Andrew Johnstone (Sault Ste. Marie) | 2024-08-25 |
Verified Buyer | |
"Good stuff rapid delivery" | |
kevin vivet (Joliette) | 2024-08-24 |
"Products really cheap and return politics are a scam. I wouldn't recommend to spend any large amount of money for their products. Box arrived damaged and skates were damaged with very cheap bont straps not working as it should. After return they kept 15% due to damages already on the skate as they explain they cannot sell as "new" but I don't trust they came as "new" in the original command. Only recommend if you buy cheap products under 100$ then you should get what you pay for. I do not recommend to buy from Skatepro" | |
Jean-Philippe Papillon | 2024-08-23 |
Reply from SkatePro: Thank you for your feedback. We are sorry that we did not meet your expectations. Your claim was accepted, however, after receiving the return label you used the skates despite sending photos that they were new. At the time they reached us they had numerous signs of use and dirt. For this reason, we had to deduct 15% from the return amount. Usually, returns of used items are not accepted. /SkatePro Team |
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