Reviews of SkatePro
Verified Buyer | |
"Perfect for what need! Thanks!" | |
Rodney Wetteland (Winnipeg) | 2022-01-05 |
Verified Buyer | |
"For the price the quality of the product not so much. Other than that no isssue." | |
Dodd Cooper (Windsor) | 2022-01-05 |
Verified Buyer | |
"Best place to shop for all your bmx products!" | |
jayson prefontaine (Vancouver) | 2022-01-05 |
Verified Buyer | |
"They went out of their way to help me out finding the correct skins for my skis. The products arrived faster than they predicted and everything I ordered is of high quality. Thank you! I will be ordering from you again." | |
Caroline Hayes (Smithers) | 2022-01-05 |
Verified Buyer | |
"Great poles for a great price! And super speedy! Who could ask for more?" | |
Cassandra Thomson (Banff) | 2022-01-05 |
Verified Buyer | |
"Perfect" | |
Nathalie Guay (St-Elzéar) | 2022-01-05 |
Verified Buyer | |
"This scooter is exactly what our 11 year old son was looking for - he loves the paint job and is having a blast doing tricks in the driveway! The service was simple, easy, and arrived with lots of time for Christmas!" | |
Melanie Huffman (Kingston) | 2022-01-05 |
Verified Buyer | |
"Great products and fast delivery. Thanks!" | |
kelson willms (Whitehorse) | 2022-01-05 |
Verified Buyer | |
"Great products and fast delivery. Thanks!" | |
Katherine Campbell (Gimli) | 2022-01-05 |
Verified Buyer | |
"The Bag is Awesome. Quality, Big and Rugged. Customer Service was Great Too." | |
Sean Agostino (Barrie) | 2022-01-05 |
Verified Buyer | |
"Fast shipping and excellent customer service" | |
Danielle Schwank (Fort McMurray) | 2022-01-05 |
Verified Buyer | |
"Products were as expected and arrived in time for Christmas!" | |
Amanda Foster (Dollard des Ormeaux) | 2022-01-05 |
Verified Buyer | |
"Everything was shipped and delivered promptly before holidays, and packaged nicely as well. No issues, thanks for your service! Looking forward to ordering more later on." | |
Anna M. (London) | 2022-01-05 |
Verified Buyer | |
"J’ai apprécié les conseils offerts sur le site pour choisir convenablement la taille de la trotinette. La livraison rapide aussi." | |
Leyla D’Aragon Krim (Belœil) | 2022-01-05 |
Verified Buyer | |
"Cest arriver a temps" | |
Eric Giasson (L'islet) | 2022-01-05 |
Verified Buyer | |
"I requested a refund, it was processed and i paid to have my skis shipped back. Now they are saying no refunds, and have automatically shipped my skis back without even speaking to me. Credit card fraud" | |
Vinny Varma (New Westminster) | 2022-01-04 |
Reply from SkatePro: Thank you so much for your effort in writing this review. Our apologies once again for the mistake we have made. We will try to come as soon as possible to a correct solution. Please check the personal email I sent you, so we can issue a refund as fast as possible. // Doreen |
Verified Buyer | |
"Perfect, order went through smoothly, tracking was great and ski's arrived on time, and in great condition. Very happy with the overall experience, would definitely recommend." | |
Carl M. (Delta) | 2022-01-04 |
Verified Buyer | |
"Great store, I've bought from them a few times and I'm always satisfied." | |
Michael Leung (Surrey) | 2022-01-04 |
Verified Buyer | |
"Great product.... perfect company! Tx" | |
Yves junior tremblay (Saguneay) | 2022-01-04 |
Verified Buyer | |
"All is ok. Thanks In time." | |
Guy Colbert (La Tuque) | 2022-01-04 |
Verified Buyer | |
"Item bought was the item shipped, best price, quick delivery and friendly customer service! I would recommend!" | |
Alexandre Tommy (Lorraine) | 2022-01-04 |
Verified Buyer | |
"Skate pro did what they needed to do. Thanks." | |
Michael L. (North Vancouver) | 2022-01-04 |
Verified Buyer | |
"Received in good time, easy to install, work like a charm!" | |
Gilbert Cyr (Ottawa) | 2022-01-04 |
Verified Buyer | |
"Excellent as always. Thanks" | |
R. Cote (North Gower) | 2022-01-04 |
Verified Buyer | |
"I really liked the prices I saw so I placed an order for multiple decks and several other items. I was very happy with the order aside from one minor issue, which they quickly took care of beyond my satisfaction. So I'll be a repeat customer, thanks gang!" | |
Mark Majstorovic (London) | 2022-01-03 |
Verified Buyer | |
"Garbage company do not buy from them you will be very disappointed I received a defective product and they did nothing to right the wrongs" | |
DUSTIN STOKER (Beausejour) | 2021-12-28 |
Reply from SkatePro: Hey there, Thanks for taking the time to leave us a review! I'm so sorry to hear about the experience you've had with us so far. I can see that you've been in contact with us via email in order to find a solution for this problem. I will follow up with you in another email so that we can make sure we have this sorted out for you soon 😊 -- Samantha |
Verified Buyer | |
"Prix compétitif , Excellent service , l'agent a répondu à toutes mes questions et m'a guidé dans le choix qui me convenait le mieux pour l'achat de skis de fond et fixation, livraison rapide du Danemark au Canada (8 jours ); je recommende sans hésitation. Merci équipe Skatepro !!!" | |
Sylvie Cinq-Mars (Candiac) | 2021-12-14 |
Verified Buyer | |
"I bought a purple and green cruz scooter for my son I gave a big zero could not even be used once slashed in the handlebars the front wheel turns without even turning the handlebars and to crown it all returning the scooter almost costs me the price scooter wow me who wanted to recommend you to my friends my not really send a defective scooter it's a scam!" | |
Karyne Légaré (st lin des laurentides) | 2021-12-08 |
Reply from SkatePro: Thank you for this review! I'm so sorry to hear about your experience. You are always welcome to contact us when you find a malfunction or defect on a product you bought. I could not find any email or phone conversation with you in our system. We are more than happy to help you, so if you wish to claim this product, please send some information and pictures to: email@skatepro.ca // Doreen |
Verified Buyer | |
"Great!" | |
Adi Sharma (Toronto) | 2021-11-24 |
Verified Buyer | |
"Good pricing and selections. UPS Shipping took longer than estimated as order sat in UPS warehouse for 13 days. Finally did arrive all in order,so I'm happy. Definitely will order again and recommend to others!" | |
tia s. (North Vancouver) | 2021-11-20 |
Verified Buyer | |
"Product was just as described. Pink Camo tires are awesome, Very satisfied! Thank you :) Great price for BMX parts." | |
KIMBERLY GAMBLE (Welland) | 2021-11-16 |
Verified Buyer | |
"I had no problems happy with the shipping time." | |
SHIRLEY T. (maple ridge) | 2021-11-16 |
Verified Buyer | |
"I ordered some G-Form elbow and knee/shin guards from Skatepro.ca and the products were in stock as stated and were shipped from the store the next day. However, what I didn't realize is that "Skatepro.CA" is actually in Denmark and not in Canada (my bad for not digging some more), so my order was being shipped from there! The package was sent via UPS and had a scheduled delivery date of about 1 week, which was still awesome considering it was being shipped from Denmark to Canada! Through no fault of Skatepro, my package ended up in Cologne Germany the next day where is stayed for over 2 weeks! I called UPS several times to no avail but my package finally arrived almost 3 weeks later no duty or extra charges, the box was a bit squished but the product was perfect, in original packaging and perfect condition. So Skatepro and product were great!" | |
Jeff T. (Paradise) | 2021-11-15 |
Verified Buyer | |
"Fast shipping. No duty Even though The product came from outside of ca" | |
Benoit Aspirault (Gaspé) | 2021-11-11 |
Verified Buyer | |
"The delivery was really slow but I get it mainly because of covid, anyways I loved the product, great website 👍🏽" | |
Recardo yousif (Surrey) | 2021-11-11 |
Verified Buyer | |
"Great price. Free shipping to Canada. Very fast shipping too!" | |
Brendan Currin (Brooks) | 2021-11-11 |
Verified Buyer | |
"Great wheels. Looks awesome on the bike. Smooth ride!" | |
Troy Coughlin (Burlington) | 2021-11-10 |
Verified Buyer | |
"Response times were fast and communications where good but they ship from Denmark so I am not sure how they qualify for a .ca domain. Kinda pulling the yarn a little. Good service and prices just not really Canadian which is where i wanted my $$ to go. Logistics from EU was what it is. Kinda wanted it to come locally." | |
Guy Thorburn (Vancouver (West Kitsilano / Jeri) | 2021-11-10 |
Reply from SkatePro: Hi there Guy, Thank you so much for your time leaving a comment 😀 About the Canadian domain, I am sorry to hear that it was not that clear enough on the website. We have it to make the purchase with us much easier. This way you are able to see all the products within your language and, the prices in the local currency. Also, If you need to call us, you have a local phone number, so no additional cost to communicate with us :) I hope you enjoy your new pair of skis this winter season and, if you need something else from us, don't hesitate to contact our customer service team. We will be more than happy to assist you :) /Cristina |
Verified Buyer | |
"Dont ship to canada Unfortunately customer service is not much help and they dont really seem to care whether or not a person is out 500 dollars" | |
Dylan brown (WATERLOO) | 2021-11-10 |
Reply from SkatePro: Hi Dylan, Thank you so much for your time leaving a comment! I am sad to hear that you had a bad experience buying with us. I can see that you were in touch with my colleagues the whole process, as we really care about our customers. We did find a solution for you, and I am happy that your order is in the way to you! You will enjoy your new BMX parts really soon! If you have any other questions, or if you need further assistance, don't hesitate to contact us again. We will be more than happy to help you. /Cristina |
Verified Buyer | |
"Amazing. Found these rollerskates last minute for my daughter's 7th birthday. Exactly what we were looking for! Perfect, perfect perfect gift. The fit was right(thanks to reviews and recommendations), shipping was quick, and overall THE coolest gift she got. Thank you. We are very satisfied!!!" | |
S. Young (Ottawa) | 2021-11-09 |
Verified Buyer | |
"Skis, boots and poles all arrived quickly and seem to be the right sizes. The skis came with bindings mounted but that was not abundantly clear from their website so ordered a pair of bindings and mounting plates due to that. While I could ship them back, the cost of doing so would probably eliminate most of the refund. Staff should have caught that error and sent a confirmation email before finalizing the order. Their website should not indicate that bindings will not be mounted as they were not ordered with the skis either. A minor irritation overall as I will be skiing this winter!" | |
Mark Holden (Toronto) | 2021-11-08 |
Reply from SkatePro: Hi Mark, Thank you for your feedback! I can see that the skis you have ordered are Atomic Redster S7 Skate + Binding Cross Country Skis. The name of the skis mention that the bindings are included. I am sorry if you have missed this information.. Usually, once the order is placed for skis and bindings separately, the system stops the order for our inspection. However, it did not do that this time, as the skis already come with bindings, therefore there was no need for us to check the compatibility of skis and bindings. You are right though, you did order a mounting plate and bindings separately as well, however, as mentioned before, since the skis come with its own bindings, the system did not recognize the need to pause the order. I am very sorry about this inconvenience. This is a very specific case, which typically never occurs as we inspect each order that the system stops... You can still return the bindings and plates back to us, however, if you do not wish to do so, I believe you can always sell them online. Again, I am sorry about this case... Let us know if you have any questions for us😊 /Vesta |
Verified Buyer | |
"Great" | |
Sylvain Fraser (Dolbeau-Mistassini) | 2021-11-08 |
Verified Buyer | |
"My son was very happy with the scooter he received. We will definitely purchase from here again in the future." | |
Stephanie L. (Lethbridge) | 2021-11-08 |
Verified Buyer | |
"Great service and everything showed up earlier than expected" | |
Lorne Ziemer (Prince George) | 2021-11-08 |
Verified Buyer | |
"Good customer service although sometimes a bit of a delay in receiving answers to questions" | |
Kate Brown (Whitehorse) | 2021-11-08 |
Verified Buyer | |
"Easy to navigate website, delivery was quick, with the ability to track. Very pleased so far." | |
Johnson C. (Toronto) | 2021-11-08 |
Verified Buyer | |
"Great scooter, very happy with it. Also really enjoying the gloves. Would definitely recommend." | |
Martina B. (Calgary) | 2021-11-08 |
Verified Buyer | |
"Easy to deal with and straight forward. Highly recommend." | |
ELMER N. (Mississauga) | 2021-11-08 |
Verified Buyer | |
"Very good products and very helpful staff as well, thank you!" | |
Sean Hardman (osoyoos) | 2021-11-08 |
Verified Buyer | |
"It could've been packaged better it was partially open and the exposed part of the board was scratched quite badly." | |
Rourke Tailfeathes (Cardston) | 2021-11-08 |
Reply from SkatePro: Hi there, Thank you for your feedback! I am very sorry about this.😟 I have emailed you regarding this, please get back to us, so we can solve this issue for you. /Vesta |
Verified Buyer | |
"The products are great; however, it took 1.5 months to receive what I ordered!" | |
Miya Artiss (Whistler) | 2021-11-07 |
Reply from SkatePro: Hi Miya, Thank you for your feedback 👌 I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore.:) If you have any questions, please give us a call or email at email@skatepro.ca /Vesta |
Verified Buyer | |
"Easy web site to navigate. Production arrived as promised. Love my new scooter deck" | |
Harlan B. (Scarborough) | 2021-11-04 |
Verified Buyer | |
"I havent used the skis yet as we have no snow but they look fine." | |
Ann Snelgrove (Springbrook) | 2021-11-04 |
Verified Buyer | |
"Excellent service and scooter was delivered on time and it was what my son was expecting." | |
Toyin A. (London) | 2021-11-04 |
Verified Buyer | |
"The bar didn't tight properly. I had to take it to a pro scooter repair shop to check what was going on to learned that the fork was stripped. They switched the fork and now it is working perfectly well but I had to put CAN116.00 to fix it here in Canada. So, do I recommed this product? Obviously I don't." | |
Debora Zilber (Surrey) | 2021-11-02 |
Reply from SkatePro: Hi Debora, Thank you for your feedback! I am sorry about your experience. I can see that you were in touch with us regarding this issue. We have kindly asked you to provide a few pictures or a video where we can clearly see the issue (this is our standard procedure), you have mentioned that you had already taken the scooter to your local repair shop, so they could take a look. We completely understand that this was done in order to get the situation fixed as soon as possible, so your son could use the scooter again, unfortunately, once this is done, we could not have offered you a new scooter or new parts for free as we did not receive any evidence of the malfunction. I can see, however, that my colleague Elliot did offer you a partial refund of 10% of the scooter price. I have processed the refund. Please note that it can take up to 10 business days for a refund to be visible in your bank statements, depending on your bank. Overall, I am really sorry about this experience. If this ever happens again (which we hope it won't 😃), please reach out to us immediately before going to local repair shops. Have a nice day! /Vesta |
Verified Buyer | |
"Fantastic buy! Everything was exactly what I wanted, fit right and great quality! Order shipped quick to Alberta. Highly recommend" | |
Jackie M. (Sylvan Lake) | 2021-11-02 |
Verified Buyer | |
"Great products and fast shipping to Canada." | |
Craig P. (North Vancouver) | 2021-11-02 |
Verified Buyer | |
"Excellent product, and it arrived very quickly!" | |
Nicole Bashford (FONTHILL) | 2021-11-01 |
Verified Buyer | |
"Product exactly as ordered Timely arrival Excellent website" | |
Bob Archer (Midland) | 2021-11-01 |
Verified Buyer | |
"Very happy with the product." | |
Richard Dezman (Edmonton) | 2021-11-01 |
Verified Buyer | |
"My son is super happy with the scooter. It was shipped in time, and was gift wrapped as ordered. Thanks again SkatePro!" | |
Nathan Laviolette (Calgary) | 2021-11-01 |
Verified Buyer | |
"This site is amazing. They have almost all bike brands and almost all bike parts. Some parts are overpriced but they are good quality. Their customer service is awesome and very useful. Over all the website is good but I don’t understand why shipping is so much and why it is so much money to return a product." | |
Stephen S. (milton) | 2021-10-31 |
Verified Buyer | |
"Size guide great. Everything high quality" | |
Andrew Norrie (Bancroft) | 2021-10-28 |
Verified Buyer | |
"great experience!" | |
Aurora Lavender (Smithers) | 2021-10-27 |
Verified Buyer | |
"The skis arrived! Can't wait to try them out...your team was very helpful. Thanks again." | |
Teresa Strome (Calgary) | 2021-10-26 |
Verified Buyer | |
"There great" | |
Matt Legault (Clifford) | 2021-10-26 |
Verified Buyer | |
"You guys at SkatePro are great. The courier service was not so great" | |
Oksana M Zubatiuk-Weeren (Campbell River) | 2021-10-26 |
Verified Buyer | |
"I had a question about an order I placed, SkatePro customer service got back to me so quickly and resolved my problem that same day. Great customer service." | |
Lisa B. (Calgary) | 2021-10-25 |
Verified Buyer | |
"It was like ask and products did there job" | |
Daniel Mortenson (Saskatoon) | 2021-10-25 |
Verified Buyer | |
"Super happy with the purchase!" | |
Kyle S. (YELLOWKNIFE) | 2021-10-25 |
Verified Buyer | |
"Im very pleased with my buy ! Everything is awesome!" | |
Jean-Frederic Gagnon (sherbrooke) | 2021-10-25 |
Verified Buyer | |
"Bought some small size pads an Rio skates for my 8yo. She was super happy." | |
Bailey T. (West Kelowna) | 2021-10-25 |
Verified Buyer | |
"Super happy with our skates and pads!!! Had to deal with customer service due to an issue with a missing product (a pair of skates was lost during shipping and a claim to FedEx had to be made) - they were absolutely awesome to deal with and really helpful. We had the pair of skates re-sent and are now skating and super happy with these products! the skates themselves are comfortable, fit perfectly, and are smooth (outside smooth pavement is where we are skating). Really great store and team!!" | |
Tessa ohlendorf (Toronto) | 2021-10-23 |
Verified Buyer | |
"Quick service/delivery for a great set of pads!" | |
Tanya W. (Stouffville) | 2021-10-22 |
Verified Buyer | |
"Good service. I truly appreciate the fitting recommendation. Skates size varies from manufacture to manufacture. Realized that after buying 2 pair of size 7, one is too big, the other is too small. I got the 3rd from Skatepro. Thank God it fits." | |
Y. Luo (Scarborough) | 2021-10-21 |
Verified Buyer | |
"fast delivery, considered the product came from Europe all the way to Canada!" | |
Joyce Tam (Mississauga) | 2021-10-21 |
Verified Buyer | |
"The Hestra Gloves are Excellent" | |
Dan Allison (Guelph) | 2021-10-21 |
Verified Buyer | |
"The skates are great. It did take a long time to ship, but it was worth the wait." | |
Kazi Nazmul Islam (Montreal) | 2021-10-21 |
Verified Buyer | |
"The skates are great. Came on time and as expected👍" | |
Morgan Bentham (Taloyoak) | 2021-10-21 |
Verified Buyer | |
"Très heureux d'avoir découvert cette compagnie ! Je vais acheter encore" | |
Pascal Legault (Rawdon) | 2021-10-20 |
Verified Buyer | |
"I didn't even receive it" | |
Mark Mitchell (Whitehorse) | 2021-10-20 |
Reply from SkatePro: Hey there, Thanks for taking the time to leave us a review. I'm so sorry to hear that you haven't received your order. I will be in touch via email so that we can figure out what went wrong and find a fast solution for you 😊 My apologies again for the inconvenience. We're looking forward to sorting this out with you. - Samantha |
Verified Buyer | |
"I scoured the internet to find a pair of rollerskates I loved and this place had the best price on them and sent them to me super fast! I also ordered protective gear which happened to match perfectly with my skates and they were on sale too! I am super happy with my purchase and can't wait to be a skating pro again. If I need to upgrade or buy more gear, I will be ordering from here." | |
Nancy Kovacs (Welland) | 2021-10-19 |
Verified Buyer | |
"Didriksons Multicolour Coverall for kids I've been eyeing this snowsuit since last year and sadly missed out. So happy I got one this year. Exceeded my expectations. Quality is superb...can't stress this enough. You can't go wrong with Didriksons. Can't wait to take my son out in it once the snow starts. Had minor issues placing the order online but the guys at Skatepro.ca were extremely helpful and helped me figure out a solution. Shipping was very fast considering the warehouse is in Denmark (I'm in Canada) ordered on Friday and it arrived Tuesday afternoon. So happy to have a Canadian company importing high quality European goods at a reasonable price. Great experience, I will definitely be ordering again in the future." | |
S. Coghi (Bradford) | 2021-10-19 |
Verified Buyer | |
"Everything was great. excellent customer service" | |
d. coon (gravenhurst) | 2021-10-19 |
Verified Buyer | |
"Got these for my wife. She said the Roller skates fit great and are very comfortable. Would definitely recommend them." | |
william Cluett (Lucan) | 2021-10-19 |
Verified Buyer | |
"Great to deal with! Shipping was prompt and item was exactly as listed!" | |
Andrew Blair (Waterloo) | 2021-10-19 |
Verified Buyer | |
"Fast shipping Fenomenal quality Super satisfied" | |
Ruslan Gimalov (THORNHILL) | 2021-10-19 |
Verified Buyer | |
"Bought for our grandkids, they love the skateboards. Great service, came ahead of schedule." | |
Frank M. (Brampton) | 2021-10-18 |
Verified Buyer | |
"Great customer service and quick shipping" | |
Jessica Robson (Winnipeg) | 2021-10-18 |
Verified Buyer | |
"Excellent stuff, fair price fast delivery. the boy loves it. will do business again" | |
Christopher Hillier (Portugal Cove) | 2021-10-18 |
Verified Buyer | |
"Great prices, great customer service." | |
Kelly Sickavish (North Vancouver) | 2021-10-15 |
"Bought these skates a few months ago for my son (@carsononwheels) who is 8 and he has transitioned well from his Bauer in-lines. The boot is expandable and there is some room to grow. The abec-9 bearings were replaced with Better Bearings and what a difference they make since these skates are much heavier than his old ones. The one thing we would change with this skate is a better quality ankle buckle. It keeps coming loose and constantly needs to be tightened. So we replaced the original buckle with a higher quality buckle and seems to do the trick. We would highly recommend these aggressive skates to any beginner aggressive skater!" | |
Dan G. | 2021-10-14 |
Verified Buyer | |
"Great! Glad my wife found them easily and then it shipped quickly as well. Thanks!" | |
Brandon B. (Edmonton) | 2021-10-13 |
Verified Buyer | |
"Great" | |
Jason Huntley (Richmond) | 2021-10-13 |
Verified Buyer | |
"Everything was perfect!" | |
Jenny Copetti (Thunder Bay) | 2021-10-12 |
Verified Buyer | |
"Easy transaction process. Will be back in the future." | |
Nathan K. (calgary) | 2021-10-12 |
Verified Buyer | |
"Scooter arrived 2 days earlier than expected. Product arrived with no damage and setup was easy. My 14 year old son was so happy with his birthday present. Scooter was very light and he started landing 360 spins after a couple days with it." | |
Kevin L. (Lanigan) | 2021-10-12 |
Verified Buyer | |
"It was my first purchase thru SkatePro. I had to calcel my previous order due to size issue and my request was processed promptly and received reply promptly. Afterward, I ordered a different skate and delivery was made as scheduled." | |
Kenneth Moon (Calgary) | 2021-10-11 |
Verified Buyer | |
"Excellent products and customer service. Will order all my skate stuff through Skatepro from now on!" | |
Wyatt Foley (Spruce Grove) | 2021-10-11 |
Verified Buyer | |
"Even though I had to pick a different color than was originally ordered due to a mistake, you were still incredibly helpful and found alternatives for me, even offering that I would not pay more for any board except the price I Lready paid. Fantastic customer service." | |
K. Hampton (Winnipeg) | 2021-10-11 |