Scooters
Boards
BMX
Skates
Winter Sports
Apparel
Surf
On Sale
Reviews of SkatePro
 Verified Buyer |
|
| "My experience with Skatepro was a good experience as I live in Canada and the boots were shipped on a Monday and I received them the same week on Thursday considering where they came from very impressed with their service and product" | |
| Gordon Elliott (Edmonton) | 2021-01-28 |
| Verified Buyer |
|
| "Excellent customer service." | |
| L. Kelly (North bay) | 2021-01-28 |
| Verified Buyer |
|
| "Great customer service! Fast shipping" | |
| Aleksandra Perusina (Toronto) | 2021-01-27 |
| Verified Buyer |
|
| "Was a pleasure" | |
| Trevor foy (Edmonton) | 2021-01-27 |
| Verified Buyer |
|
| "Very pleased with service" | |
| Stew Fotheringham (Aurora) | 2021-01-27 |
| Verified Buyer |
|
| "I was very pleased with my Skatepro experience. I ordered my skis and they arrived in a timely manner and were as advertised. I then ordered boots and again the arrival was quick and the product as promised. A great customer service experience - thanks Skatepro!!" | |
| Karen K. (Saskatoon) | 2021-01-27 |
| Verified Buyer |
|
| "Shipping was excellent" | |
| Rick Lutz (Aurora) | 2021-01-25 |
| Verified Buyer |
|
| "Quick and hassle free! Nice to have them arrive pre-sharpened" | |
| Tyler h. (Edmonton) | 2021-01-25 |
| Verified Buyer |
|
| "Excellent experience, shipping was fast and product was perfect" | |
| Candace Friesen (Lake Country) | 2021-01-22 |
| Verified Buyer |
|
| "The website is very intuitive and the shipping and service is second to none. I live in Canada and it is nice to have a site that does it all and gets things here fast and efficient. Definitely come here more and more because of that." | |
| Travis Robert Zimmermann (Saskatoon) | 2021-01-21 |
| Verified Buyer |
|
| "Good except i had a trip planned and had to buy boots elsewhere because mine never arrived on time. Hope to return the boots." | |
| Roger Large (Wainwright) | 2021-01-20 |
| Verified Buyer |
|
| "Ordered nordic ski equipment for the whole family, everything arrived very fast and in excellent condition. The website is very well laid out and has all the necessary information to make the right purchase. I never bought nordic skis before and was able to pick what I needed based on the product descriptions. Definitely recommend and would use again" | |
| polina t. (Thornhill) | 2021-01-19 |
| Verified Buyer |
|
| "Quick delivery , ordered wrong bindings , they caught the error and contacted us and suggested proper fitment. You can order with confidence very satisfied" | |
| corbeil gilles (Toronto) | 2021-01-19 |
| Verified Buyer |
|
| "Excellent and fast service. Products accurate and amazing." | |
| Amanda Birch (Toronto) | 2021-01-19 |
| Verified Buyer |
|
| "Excellent service, no issues with shipping my exact product in perfect condition to Canada." | |
| Erica Cheah (Toronto) | 2021-01-19 |
| Verified Buyer |
|
| "Very straightforward purchase and shipping process. Product arrived as advertised, on-time." | |
| Dennis L. (Vancouver) | 2021-01-19 |
| Verified Buyer |
|
| "Great experience! During this pandemic wasn’t sure if delivery would be timely but it was just as promised!! Packaging was as it needed to be." | |
| Silvia L. (london) | 2021-01-19 |
| Verified Buyer |
|
| "My experience with skatepro was very positive, at a time where skis were in high demand and difficult to find locally, I thought this was a great option. Although shipping was pricey to Canada, the products were worth it. I appreciated email updates on my order and I felt they were shipped and received quickly considering the distance. I had to exchange my ski boots too because of size and I thought the process was positive. I'd recommend buying the shipping label through skatepro." | |
| Dionne S. (St. Albert) | 2021-01-19 |
| Verified Buyer |
|
| "Outstanding service and rediculously fast shipping. 4 days from Denmark to Okotoks Alberta." | |
| Steve Berry (Calgary) | 2021-01-19 |
| Verified Buyer |
|
| "Very happy with my experience!" | |
| Michael F. (Mono) | 2021-01-18 |
| Verified Buyer |
|
| "Will order again!" | |
| Shane bodie (Toronto) | 2021-01-18 |
| Verified Buyer |
|
| "Good experience. Would recommend to my friends. Shipping was very fast." | |
| Eric N. (Vernon) | 2021-01-17 |
| Verified Buyer |
|
| "No problems whatsoever:)" | |
| Charlene Shears (Rocky Harbour) | 2021-01-14 |
| Verified Buyer |
|
| "Satisfied, no problems what so ever." | |
| Melissa Eatman (Passekeag) | 2021-01-14 |
| Verified Buyer |
|
| "Fast delivery, even at peak times!" | |
| M. White (Toronto) | 2021-01-14 |
| Verified Buyer |
|
| "Fantastic. Was super frustrated not being able to find product locally. Skis arrived in 8 days... earlier than anticipated. Price was great ... with shipping included. Would definitely order again." | |
| Steve D. (Penticton) | 2021-01-14 |
| Verified Buyer |
|
| "Great experience. Initially hesitant since being shipped from over seas but skis and binding arrived a week early (just over a week to arrive)." | |
| Brent T. (Callander) | 2021-01-14 |
| Verified Buyer |
|
| "Great products, selection, size range and service. Delivery from Denmark to Canada doesn't seem to be an issue. Delivery prices are reasonable and product prices are unbeatable." | |
| Michael Birch (North Vancouver) | 2021-01-13 |
| Verified Buyer |
|
| "Great service and very helpful. I was able to speak with someone here in Canada 🇨🇦 although the product is based in Denmark. The two products came extremely quick and also thru customs. And had them within a week just before Xmas. Great job guys. My son was very happy with the products and couldn’t wait to use them." | |
| Q. Bernard (Ottawa) | 2021-01-13 |
| Verified Buyer |
|
| "Very good! Great company very fast shipping." | |
| N. Adam (Calgary) | 2021-01-13 |
| Verified Buyer |
|
| "All good" | |
| Jason Smalley (Ottawa) | 2021-01-13 |
| Verified Buyer |
|
| "Excellent and the person I contacted on the phone was very knowledgeable when I contacted with some questions" | |
| Girma Kassa (Orleans) | 2021-01-13 |
| Verified Buyer |
|
| "Love the products they offer. Competitive pricing. Shipping didn't make it in time for out second ski outing, but made it for the third one thankfully. Given how far it went around the world and how many stops it made, it all came intact." | |
| Dionne Martyn (Coldstream) | 2021-01-12 |
| Verified Buyer |
|
| "It was a great experience. No issues at all. Would recommend to everyone." | |
| Travis Hinz (Humboldt) | 2021-01-12 |
| Verified Buyer |
|
| "Solid vendor. Timely ship despite the holidays. I’ll be back." | |
| Terry H. (Canmore) | 2021-01-12 |
| Verified Buyer |
|
| "Excellent!! Very fast , very professional the purchase process/ delivery/ expectation date/ and always communication by email until you receive it." | |
| Silvana A. (Milton) | 2021-01-11 |
| Verified Buyer |
|
| "Amazing, everything was exactly as advertised. Shipping was phenomenal and fast. Will definitely buy from you guys again." | |
| Jessica Winters (Maple Ridge) | 2021-01-11 |
| Verified Buyer |
|
| "Seems like a well run service." | |
| Peter Mackenzie (Toronto) | 2021-01-11 |
| Verified Buyer |
|
| "Fast shipping to Canada despite a pandemic! Excellent service and great price overall." | |
| Gary Hohenkerk (Brampton) | 2021-01-08 |
| Verified Buyer |
|
| "Good experience, it was odd, my skii package seemed to get stuck down in Mississipi(or thereabouts) for a few days but then magically showed up a few hours after I asked the management why I was in Canada and my skiis in Mississippi? Remarkable to see that they came from a town in Belgium (?? )in just a bit over a week." | |
| MIKE THORPE (TINY) | 2021-01-08 |
| Verified Buyer |
|
| "Everything came on time for Christmas and all in perfect shape" | |
| Helen Wensley (Fort Frances) | 2021-01-07 |
| Verified Buyer |
|
| "Fast and Efficient All around great experience!!" | |
| Cameron Tulk (Oshawa) | 2021-01-07 |
| Verified Buyer |
|
| "First time purchasing through your company and had no issues just wish shipping cost weren’t so much. I bought some really awesome gear and prices were good." | |
| Kelly Mcguire (Ottawa) | 2021-01-07 |
| Verified Buyer |
|
| "Loved it all! Great service and shopping." | |
| Steve Vecchiola (Etobicoke) | 2021-01-07 |
| Verified Buyer |
|
| "Great service with on-time delivery." | |
| Fred Wassmuth (Calgary) | 2021-01-07 |
| Verified Buyer |
|
| "It was great service I was weary at first because this was my first time but I’m so glad I did order from you guys! Thanks a bunch you made my grandson happy" | |
| Mary Ballantyne (Grand Rapids) | 2021-01-07 |
| Verified Buyer |
|
| "The personnel is very friendly and professional. Items came quick. I am really satisfy. I will recommend to all of my friends." | |
| Charlee Patry (Hébertville) | 2021-01-07 |
| Verified Buyer |
|
| "The sales personnel were very knowledgeable, polite, and friendly." | |
| Nick S. (Scarborough) | 2021-01-07 |
| Verified Buyer |
|
| "Items came quickly and in good condition" | |
| Brent Schmidt (Edmonton) | 2021-01-07 |
| Verified Buyer |
|
| "I am very happy with entire ski package and professionalism of SKATEPRO. I needed to adjust my order (I had ordered the wrong size initially) and when I called I actually spoke to a representative/technician in Denmark who modified my order without issue. My X-country ski package shipped from Denmark for $19 CDN. I received the order within 2 weeks of ordering. Their website explains sizing perfectly so I followed the guidelines and received the correct sizing. Customer service was excellent.....actually spoke with a technician that offered great advice. I have recommended SKATEPRO to many friends since it is hard to find X-country skis in Canada this year!" | |
| J. Miner (WINNIPEG) | 2021-01-07 |
| Verified Buyer |
|
| "Very knowledgeable. SkatePro was able to fit my wife with cross country skis for our cottage in the Haliburton. The product is top quality and the delivery was on time." | |
| Brandon Arnold (Whitby) | 2021-01-07 |
| Verified Buyer |
|
| "Website is easy to use. Good communication. They delivered exactly what they offered." | |
| Barbara M. (Toronto) | 2021-01-07 |
| Verified Buyer |
|
| "Wonderful superior service! Above and beyond the norm! You have my seal of approval!" | |
| Jessica Eagleson (Sturgeon County) | 2021-01-06 |
| Verified Buyer |
|
| "Easy to order and product came quickly" | |
| Charlie Richardson (Shawville) | 2021-01-06 |
| Verified Buyer |
|
| "Great service and fast delivery time." | |
| Joseph Shelley (Belleville) | 2021-01-06 |
| Verified Buyer |
|
| "Skate Pro have been excellent in serving me promptly. The equipment I bought is very good and delivered in great condition. FedEx however didn’t deliver one of the packages in a timely manner!" | |
| Lars Ivar Sjoblom (Edgewater) | 2021-01-06 |
| Verified Buyer |
|
| "Happy to have sourced this all from SkatePro as general availability of product was quite limited. Shipping was reasonably quick for as far as this came from (Denmark to Canada). As noted with my review of skis, the packaging should have been more robust to withstand the rough handling of carriers." | |
| R. Shantz (London) | 2021-01-06 |
| Verified Buyer |
|
| "STAY AWAY FROM THEM!!!! DO NOT RECOMMEND!!!!! I've purchased the K2 Alexis Women ice skates in size US 6.5 but received size US 8. I confronted them about their mistake and requested a full refund and a return label to which their response was:"I am really sorry about the confusion with the skates. The size you order was a US 6.5 which is equivalent to a UK size 5 and an EU 39, so these are correct. Just the 8 on the packaging does not make much sense here, I am sorry about that. Did you measure your foot and check the size guide, indeed you can see that you are actually recommended to choose one size bigger than the chart gives you." How is this even possible???? Asking if I measured my feet??? I believe a 30 years old person knows their shoe size pretty well but thank you for being so "helpful". Worst customer service!! Do not make the mistake of ordering from them! Website seems legit but they are not professionals and will not admit their mistake or try to fix it.HORRIBLE SERVICE!" | |
| Alexandra O. (Calgary) | 2021-01-06 |
Reply from SkatePro: Hi, Very sorry to hear about this, we apologize for our error in this case. We do always ask all our customers to measure their feet and consult the sizing guide before purchasing shoes/boots/skates as sizing differs between manufacturers and this is the best way of ensuring a good fit. I can see you have been contacted in the mean time with a solution :). We wish you a happy and safe 2021 and once again apologize. /Mikolaj |
|
| Verified Buyer |
|
| "This was a Great experience Finding skatepro, shopping skatepro and Purchasing from skatepro. Thanks" | |
| Steve Hrynkiw (Moose Jaw) | 2021-01-06 |
| Verified Buyer |
|
| "Overall great experience. Great communication and superior products. Have already recommended to friends." | |
| Brad McMahon (Kars) | 2021-01-06 |
| Verified Buyer |
|
| "The complete experience was extremely positive. As a new skier, customer service were able to advise me to what I think was a great package. From the time of order to delivery I was kept well informed. Definitely would recommend Skatepro. One negative, despite having a .ca email address you are not dealing with a Canadian company. You may have to pay duty on your purchase. (Equal to normal sales tax)" | |
| Stephen B. (Peterborough) | 2021-01-06 |
| Verified Buyer |
|
| "Great products, fast delivery." | |
| Veronika H. (Ottawa) | 2021-01-06 |
| Verified Buyer |
|
| "I will advise my friends this Trade Mark as very good." | |
| Alexandr Bezverbnyy (Toronto) | 2021-01-06 |
| Verified Buyer |
|
| "Very professional and great service" | |
| Paulette Michalchuk (Kenora) | 2021-01-06 |
| Verified Buyer |
|
| "Easy to order." | |
| Robert A McDonnell (Brampton) | 2021-01-06 |
| Verified Buyer |
|
| "This was the first time I have dealt with SkatePro and it was a great experience. I couldn't find what I was looking for in Canada. SkatePro staff were very helpful and emailed me back with their recommendations in response to my questions. I got the skis quickly from Denmark. The cost shipping to Canada was a bit high but was worth it." | |
| Jeff Loudon (Etobicoke) | 2021-01-05 |
| Verified Buyer |
|
| "I had an excellent experience with SkatePro. The Toronto area was basically sold out of Nordic ski equipment (thank you, Pandemic) and I checked everywhere online to find skis and boots. At first, I thought SkatePro was in Canada (.ca website) but then after checking reviews, discovered they are in Denmark, which gave me pause, because of distance, possible returns, etc. The reviews were supportive however and I decided to go through with the purchase - very happy I did. I phoned to ask questions about boot fit (you have to size down from your regular shoe size) and their binding service (they do everything for you and make sure the boots fit the binding) and the young man was very helpful. Everything arrived quickly and I'm very happy with the quality." | |
| Joan Butler (Toronto) | 2021-01-05 |
| Verified Buyer |
|
| "Fast delivery! Great selection of products. I was kept informed from the moment I purchased until delivery." | |
| Sarah-Mary S. (Prince Albert) | 2021-01-05 |
| Verified Buyer |
|
| "The ski straps are a nice addition, makes carrying the skis much eadier" | |
| William Grant (Salmo) | 2021-01-05 |
| Verified Buyer |
|
| "Fast shipping" | |
| Kurt M. (Canmore) | 2021-01-05 |
| Verified Buyer |
|
| "Love Skatepro. They are fast to shop and the service is impeccable." | |
| Martin Beauvais (Toronto) | 2021-01-05 |
| Verified Buyer |
|
| "Awesome products, excellent service and shipping, highly recommended!!!!" | |
| Duane Krysta (Alberta Beach) | 2021-01-04 |
| Verified Buyer |
|
| "Fantastic service, accurate order, incredibly fast delivery and skis were packaged extremely well!! Will definitely shop here again!!" | |
| Nicole E. (Calgary) | 2021-01-04 |
| Verified Buyer |
|
| "Amazing customer service, great products" | |
| Kenton Kroker (Toronto) | 2021-01-04 |
| Verified Buyer |
|
| "Good, I ordered ahead of time and received them in time for Christmas" | |
| Mary Cartiere (Toronto) | 2021-01-04 |
| "Very disappointing. Placed order on Nov 28 with delivery to arrive Dec 8. Then on Dec get am email that they did not have my item in stock. Did allow me to upgrade but as of Dec 29 had not arrived and as of Dec 24 was still in Germany (this was a shock as I ordered from a Canadian site). I tried to cancel the order but the SkatePro stopped responding to my emails. Item was deliver messages Dec 31 then on the 2nd the Fed Ex guy came back looking for the package-maybe to return it. I had no idea as SkatePro stopped responding to emails so I kept it and was forced to sell privately at a loss of course. Still, as of Jan 3, nothing from SkatePro Not recommended. Poor communication. Will take your money for items they don’t have. Not cool. Anyway, shop at your own Risk!!" | |
| N. Paulet (Steinbach) | 2021-01-03 |
Reply from SkatePro: Hi Nicholas, Thanks for taking the time to write the review. I have looked through your order with us and can see that you had a less than ideal experience. Along with the international shipping delays throughout December, I can see the original delay started with a stock error from us and I apologise for both of these. I would like to contact you personally about the matter to discuss it further. I wish you a happy New Year //Charlie |
|
| Verified Buyer |
|
| "This company is one of the worst I have ever dealt with. We were extremely disappointed with our interactions with this company - in fact this company has charged us for products we have not received and failed to honor discounts for errors in products they sent us. These actions border on/are fraud. We are still owed considerable funds from this company and they do not appear to be responsive to our emails. We will be filing complaints with the Better Business Bureau and the FTC, and are contemplating legal action." | |
| Jessica Sommerville (Toronto) | 2021-01-02 |
Reply from SkatePro: Hi Jessica, I am sorry to hear about your bad experience with us. I would like to assure you that for any products that you haven't received and for any discounts offered, they will be refunded to you and honoured asap. I apologies for our response time recently as there has been a high volume of traffic due to Christmas as well as issues with the pandemic. I will be in contact with you to resolve these issues now. //Charlie |
|
| Verified Buyer |
|
| "Excellent service" | |
| Matheau Potter (Carstairs) | 2021-01-01 |
| Verified Buyer |
|
| "Thumbs up for my experience with SkatePro." | |
| Carrie C. (Edmonton) | 2020-12-31 |
| Verified Buyer |
|
| "Good service with fast delivery but need improvement in their packaging" | |
| Valerie Godard (Kapuskasing) | 2020-12-31 |
| Verified Buyer |
|
| "Great service and fast delivery" | |
| Megan Gray (Calgary) | 2020-12-30 |
| Verified Buyer |
|
| "Top notch, i will shop here again." | |
| kevin golem (Desert Blume) | 2020-12-30 |
| Verified Buyer |
|
| "Fast delivery and great service." | |
| Liam C. Boyle (Hemmingford) | 2020-12-30 |
| Verified Buyer |
|
| "Excellent they were the only ones who had stock and everything came in a great time frame. Thanks for making my sons Christmas." | |
| Jason White (Wasaga Beach) | 2020-12-30 |
| Verified Buyer |
|
| "This was a seamless online ordering experience. The products were exactly as advertised, the order processing seemed to be almost instantaneous, and the boxes arrived to Canada within a few days in great shape (skis were opened by customs, for whatever reason). This was a great company to deal with." | |
| Graham C. (Hamilton) | 2020-12-30 |
| Verified Buyer |
|
| "Great service and super fast delivery even with covid." | |
| Livia M. (Bonnyville) | 2020-12-30 |
| Verified Buyer |
|
| "I would highly recommend ordering from skate pro" | |
| Donna Gregg-Moir (Calgary) | 2020-12-30 |
| Verified Buyer |
|
| "Great experience! I rarely order online and was nervous about such a big purchase but everything turned out awesome. Everything was exactly what I thought, for perfect and showed up exactly when I was quoted." | |
| Jill Jordan (devon) | 2020-12-30 |
| Verified Buyer |
|
| "Easy website to use, order filled and shipped immediately." | |
| Vanessa Godin (Maple Ridge) | 2020-12-29 |
| Verified Buyer |
|
| "Very happy with my purchase - quality, delivery and customer service !" | |
| Anna Buchumensky (Vaughan) | 2020-12-29 |
| Verified Buyer |
|
| "In early December I ordered a pair of Madshus Race Pro Classic skis and bindings from SkatePro. Having not been following the developments in the Nordic marketplace for several years, I managed to order a pair of bindings that were incompatible with the skis. A SkatePro rep immediately reached out to me telling me about this and recommended a binding that would work with this ski. It was clear that my boots and current skis were way out of date and I'd now need new boots for these skis as well. Again I got good advice from SkatePro and my order was soon complete and on its way to me. FedEx was something else again. It took them 20 days to finally deliver both packages to me. I have now had a chance to try out my Madshus skis with Rottefella Switch Move bindings with Alpina classic race boots. It's a winning combination and are so nice to ski on and as Madshus advertises, they are "seriously fast". I would not hesitate to order from SkatePro again." | |
| Dale H. (Myrnam) | 2020-12-29 |
| Verified Buyer |
|
| "No issues with product or delivery." | |
| Darcy McMahon (Surrey) | 2020-12-28 |
| Verified Buyer |
|
| "Service was excellent - my order was filled, shipped and delivered very quickly." | |
| Ruth H. (Ottawa) | 2020-12-28 |
| Verified Buyer |
|
| "Great products and customer service went above and beyond when I had an issue with my order." | |
| David Sheldon (North Vancouver) | 2020-12-25 |
| Verified Buyer |
|
| "Ordered a pair of Atomic C9 Skin Tech skis from Skatepro. Transaction was fantastic! Order was delivered a day earlier than scheduled. I will definitely be ordering again in the future!" | |
| Andrew Lee (Sherwood Park) | 2020-12-23 |
| Verified Buyer |
|
| "I recently ordered some cross country skis as nothing is left in stock at local stores due to high demand this year. My skis arrived quite quickly, in perfect condition. They are absolutely stylish, and the perfect size, as per the guidelines recommended on the website. The bindings and camber are precisely the same as my old skis, which is awesome. I am extremely happy with them, and excited to try them out. Now all I need is some fresh snow!" | |
| Cheralee von Gunten (Red Deer) | 2020-12-15 |
| Verified Buyer |
|
| "Easy to order, easy to track and received my order within a week. Awesome!" | |
| LEIGH ANNE WALTON (GUELPH) | 2020-11-27 |
| Verified Buyer |
|
| "Very easy transaction and shipped quickly, thanks!" | |
| Tom Vozza (Hamilton) | 2020-11-13 |
| Verified Buyer |
|
| "Best online shop ever. Super fast and reliable." | |
| Brian noviski (Toronto) | 2020-11-10 |
| Verified Buyer |
|
| "Amazing! Item was actually delivered very quick. Definitely going to purchase more items here in the future. 2 thumbs up!" | |
| Edrik Bautista (Toronto) | 2020-11-04 |
