Reviews of SkatePro
Verified Buyer | |
"Great prices, fast shipping, and fantastic customer service! I reached out about a return and received an e-mail back almost immediately! They answered my question and told me I would receive confirmation via e-mail within 48 hours, I got it in less than 24!! :)" | |
Nicole Searles (Barrington) | 2022-01-25 |
Verified Buyer | |
"My son has a VERY hard foot to fit and last year a very patient sales person tried a woman's ski boot on him. He was so happy with the boot but this year it was too small. I got online and found the same boot one size up and took that gamble. The boots came quickly and are just right for him. The cost was reasonable and while I did not need to return the boots, it looked like that would have been easy. I plan to do the same thing again next year!" | |
Tami K. (Champaign) | 2022-01-25 |
Verified Buyer | |
"Unbelievable customer service, company’s in the states could learn a lot from skate pro. Got my order in less than a week from overseas, go figure!" | |
Allan Weiner (South Jordan) | 2022-01-25 |
Verified Buyer | |
"Best prices and fast shipping!" | |
Shannon Dillard (Madison) | 2022-01-25 |
Verified Buyer | |
"The price was good, and the shipping was fast. The only problem was that the product was sent to the wrong address, but SkatePro customer support quickly responded to solve the issue." | |
Ariel Uzal (Los Angeles) | 2022-01-25 |
Verified Buyer | |
"Great product and outstanding customer service. Very easy returns." | |
Robert H. (Arlington) | 2022-01-25 |
Verified Buyer | |
"Everything arrived that I ordered in a timely matter. Thank you." | |
Rachel D. (Tucson) | 2022-01-25 |
"WORST COMPANY IVE EVER DEALT WITH! THEY LOST A $1300 DOLLAR ORDER COMPLETELY WITHIN THEIR COMPUTER SYSTEM AND OFFERED NO RESOLUTION WHATSOEVER. CANCELLED ORDER AND HEADED ELSEWHERE!!! AVOID AVOID AVOID!" | |
Todd G. (State College) | 2022-01-25 |
Reply from SkatePro: Hi! Thank you for writing a review on our website. We are very sorry, as explained by our team there was an error and your order was not registered correctly. I can see you have received all your money back + we offered you a discount on your next order. //Iris |
Verified Buyer | |
"Easy to place an order. Quick to answer my call." | |
Jennifer sewell (Glasford) | 2022-01-25 |
Verified Buyer | |
"Best bike accessories online and fast shipping!!" | |
Clarence Lawson, Jr. (EAGLE MOUNTAIN) | 2022-01-25 |
Verified Buyer | |
"Skate pro comes through again with outstanding stock when no one else can provide the selection and quality." | |
Lisa Bergersen (Stowe) | 2022-01-25 |
Verified Buyer | |
"Great service" | |
Rima Georges (Poway) | 2022-01-25 |
Verified Buyer | |
"Fast shipping and the lowest price I could find for the skis and bindings I was looking for. I’ve already recommended Skatepro to others in the market for skis, great experience!" | |
Eric Geib (Chesterfield) | 2022-01-25 |
Verified Buyer | |
"Great board, and quick shipping! Thank you" | |
Sara camburn (Bonners Ferry) | 2022-01-25 |
Verified Buyer | |
"Boots came timely and were good" | |
A. Katz (Denver) | 2022-01-25 |
Verified Buyer | |
"Exactly what I ordered...received in a few days!" | |
Craig S Webb (CHIPPEWA FALLS) | 2022-01-25 |
Verified Buyer | |
"The bag rocks! Love it!" | |
Tomasz Wiraszka (Orefield) | 2022-01-25 |
Verified Buyer | |
"Awesome service. Was sketched out that the only payment options were direct and paypal but after speaking with customer service, determined that this place is legit and they were having issues with their electronic payment system. Happy I purchased through them. They shipped quicker internationally than I get items typically shipped domestically. The Full Tilt boots I bought were priced lower here than anywhere that wasn't completely sketchy. Would buy from them again no doubt." | |
Andrew Straatsma (Grand Rapids) | 2022-01-24 |
Verified Buyer | |
"Great" | |
Brian Albertson (Salem) | 2022-01-24 |
Verified Buyer | |
"Everything was great!" | |
Marcus Allen (Belmar) | 2022-01-24 |
Verified Buyer | |
"Great company, fast shipping and effective communication!" | |
Alli Orton (Minneapolis) | 2022-01-24 |
Verified Buyer | |
"I am very pleased with Skatepro, their products and service are great. This was my first time ordering from Skatepro and I was very leery since they are located in Denmark and I am in the United States. I ordered a Head Radar ski helmet that showed in stock at the time but I got an email a day later stating that the helmet was no longer in stock. I called Skatepro and spoke with a very nice person and I ended up ordering another Head Radar helmet that was about $30 more but they gave it to me for the same price as the one that was no longer in stock because they sad that was only fair. I was very happy to be getting a better helmet at the same price. The helmet was already at a lower price than anyone else on line so I got a real great deal. I received my by UPS in about a week and I love it. The Head Radar helmet is a great ski helmet." | |
W. Robbins (Flint) | 2022-01-24 |
Verified Buyer | |
"I had a handful of email interactions with SkatePro before I made my purchase. They were very helpful in not only answering my questions, but anticipating a couple of items that I didn't think about. Outstanding service." | |
Matt Theule (Carpinteria) | 2022-01-24 |
Verified Buyer | |
"I had an overall good experience but they couldn't answer the question of whether my skis would come waxed, which seems like a basic question." | |
Steffen R. (Saint Paul) | 2022-01-24 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I'm sorry to hear that we could not answer your question right away. We sell a lot of different products, so our customer service supporters are not experts in all categories. We are however having a lot of experts working at the company. Sometimes we decided to check with them, to give you the best advice and information. If you happen to have any further questions, feel free to reach out to us. We are more than happy to help! 👍 // Doreen |
Verified Buyer | |
"product was delivered super quickly for the expedited $19 shipping fee. product was exactly as expected and well packaged. thanks" | |
Abby Landers (Lafayette) | 2022-01-24 |
Verified Buyer | |
"Arrived very quickly; exactly as described" | |
David S. (Denver) | 2022-01-24 |
Verified Buyer | |
"The provided great service. I ordered a pair of skates cashed out the saw another pair I wanted. They were very easy to work with to cancel the original order so I could order both skates at the same time," | |
Nathaniel Schiro (Cape Coral) | 2022-01-24 |
Verified Buyer | |
"I got what I ordered within a good amount of time!! Can't say the same about other companies here in the US! I for sure will be ordering from you guys again in the future!!" | |
Jesse Sanchez (New Bern) | 2022-01-24 |
Verified Buyer | |
"Fantastic purchase decision I made w/this one!" | |
Joseph D. Thorpe II (Cincinnati) | 2022-01-24 |
Verified Buyer | |
"First purchase from Skatepro. Not only was the item shipped and received quickly, but customer service was top notch. Best prices and service. Will order again from Skatepro!" | |
Brandon B. (Chandler) | 2022-01-24 |
Verified Buyer | |
"Bought these for my husband. His shoe size is normally a 9. I bought him a size 10, and these skates fit perfectly. He loves them. I would definitely recommend them." | |
Jane H. (Richland) | 2022-01-23 |
Verified Buyer | |
"One purchase from Skatepro, no issues whatsoever. See no reason not to visit / purchase from again." | |
James R. K. I. (Springfield) | 2022-01-23 |
Verified Buyer | |
"My Experience was awesome. Good prices on items I like, easy checkout and timely communication of my package shipment." | |
David Mata (Los Angeles) | 2022-01-22 |
Verified Buyer | |
"Nice tubilito tubes. no leaks and light and responsive yet flexible" | |
Julian Mazer (Holiday) | 2022-01-21 |
Verified Buyer | |
"Product came fast, but I haven't had a chance to get it in the snow. Snow skate has superior construction and I am impressed by the overall product. I do wish I had gotten the intense add on grip, but I'll pick it up at some point, surely." | |
Shane R. (Portland) | 2022-01-21 |
Verified Buyer | |
"Great! Fast shipping. Will buy again!" | |
Naradah Tisdel (Manvel) | 2022-01-20 |
Verified Buyer | |
"Very good quality, stable, snug and easy to use. my 2 yr old enjoys them and wont get off the ice." | |
Mohammed Ali (Bronx) | 2022-01-20 |
Verified Buyer | |
"You sent me the wrong size skis and I had to return them. I asked you to refund my purchase to my credit card and I sent you my credit card number, ttan you asked for my bank information twice, and twice I asked you what specific information you needed and I got no reply." | |
Carl Lundbom (South Lake Tahoe) | 2022-01-20 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I'm sorry to hear about your experience. We are working on the refund at the moment. Once again our apologies for the situation. // Doreen |
"Never have written a review. Well deserved with great communication and changing my order on the fly with it still having a relatively quick ETA!" | |
Preston butler (Greensboro) | 2022-01-20 |
Verified Buyer | |
"I ordered a pair of skis and boots for my 4 year old boy, which turned out to be perfect! The price was reasonable and the shipping was surprisingly fast considering the supply issue going on right now." | |
Michael W. (Milford) | 2022-01-20 |
Verified Buyer | |
"Email communication was friendly, timely, and professional. Highly recommend this site" | |
Patrick C. (Williamsport) | 2022-01-20 |
Verified Buyer | |
"Skatepro employees are professionals! They have everything you need." | |
Patrick Carroll (Missoula) | 2022-01-20 |
Verified Buyer | |
"Items were delivered quick and on time, Happy with the service I received!" | |
Enrique F. (Jacksonville) | 2022-01-20 |
Verified Buyer | |
"My nephew loved it! The purchase was easy online" | |
Heather N Snyder (YORK) | 2022-01-20 |
Verified Buyer | |
"Shopping was good, delivery was marginal and delayed a few times. Welcome to the roaring 20s. Unfortunately the skis arrived damaged, not from shipping but something any professional shop would/should have seen. In my case, I opted to accept them. Eaxed them bad boys up and skied like a fool on them. Love the Atomic X9S." | |
Derrick Volchoff (Cadillac) | 2022-01-20 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I'm sorry to hear your skis arrived damaged. You are always very welcome to contact us about the issue. If you received a damaged product upon arrival, we would love to offer a free return/exchange. If you wish to keep the product but contact us right away, we might be able to offer a discount or find another solution. As you now decided to keep the skis and use them, I cannot promise anything at the moment. But I have still contacted you personally, so we can see what we can do for you! 🎿 // Doreen |
Verified Buyer | |
"Very fast shipping to us!" | |
Chris Burden (sandy) | 2022-01-19 |
Verified Buyer | |
"I ordered a pair of powerslide zoom 80's and they came when expected. The 45 strap on the right skate was stripped directly out of the box. I'm not sure if it was a deformed strap from the factory or if these were returned by somebody, but I got a set of skates I couldn't use. I emailed the company but didn't hear back for 3 days, by that time I had already ordered some straps from another company. SkatePro refunded me the $15 I spent on the straps, but I haven't received the straps from the other company yet, so I still haven't been able to actually use these skates. All in all it's just been a bummer, i regret wasting money on these skates and probably wouldn't order from here again...." | |
steve swain (Hardin) | 2022-01-19 |
Reply from SkatePro: Thank you very much for your review! I do understand your frustration. Hopefully you received the straps eventually. When we were investigating the matter, you informed us of buying straps from another company. As the error on the skate would have been covered under the warranty, we of course refunded you for the amount you paid for the straps you bought somewhere else. Of course, it was in the first place our responsibility to make this work for you. Unfortunately, due to the Holiday season, we could not get to you right away with the solution we also had to discuss with the supplier. You will receive a personal email from me, to find out if everything is set now or if there is more we can do for you. // Doreen |
Verified Buyer | |
"The skates came when they were expected to and they are my first pair - super comfortable and makes skating easy!" | |
Jesse B. (Fallbrook) | 2022-01-19 |
Verified Buyer | |
"easy purchase, goods came on time and as expected." | |
Gary Dean Ruebsamen (Valley Glen) | 2022-01-19 |
Verified Buyer | |
"The Items Where Good" | |
Gregory Williamson (Vidalia) | 2022-01-19 |
Verified Buyer | |
"Amazing skates awesome quality but we're a little disappointed with information about shipping and communication on their website about shipping" | |
Ben R. (Lagrange) | 2022-01-19 |
Verified Buyer | |
"After shopping around for this board, every site had the same price but, skatepro was $20 cheaper. Although not much in the grand scheme of things, I’m always going with the cheaper option. Shipped on time and even a day early! Customer service was really helpful and cool. All around great experience!" | |
Andrew Quinn (Gansevoort) | 2022-01-19 |
Verified Buyer | |
"Great advice, great price, fast shipping." | |
Arturo Solares (Scottsdale) | 2022-01-19 |
Verified Buyer | |
"Fast shipping, best price, great product! Thank you!" | |
Agnieszka Kitlas (Costa Mesa) | 2022-01-19 |
Verified Buyer | |
"My grandson really enjoys his Ambition Snow Skate. He has rode it just about everywhere he finds snow. I wish l would have bought grip tape for him. Didn’t realize it was helpful for riding the board. I will be a repeat customer of Skatepro since he has found a Snowboard you have that he wants for next year!" | |
Pennie Schinzel (Chesterville) | 2022-01-19 |
Verified Buyer | |
"Will definitely use SkatePro again!" | |
Mat H. (Stratton) | 2022-01-18 |
Verified Buyer | |
"It is a great ski. Great rebound, easy tip turn, great looks!" | |
JOSEPH OH (New York) | 2022-01-18 |
Verified Buyer | |
"Great" | |
SHANNON Carroll (girdwood) | 2022-01-18 |
Verified Buyer | |
"Quick excellent service." | |
Blake Houston Roth (Austin) | 2022-01-18 |
Verified Buyer | |
"Awesome customer service." | |
Paula Morgen (Appleton) | 2022-01-18 |
Verified Buyer | |
"arrived on time and as described." | |
Jason Evans (Morgan Hill) | 2022-01-18 |
Verified Buyer | |
"Great!" | |
Kyle Wright (Plainfield) | 2022-01-18 |
Verified Buyer | |
"The skis I ordered came in like 2 weeks and were set up perfectly. Would recommend!" | |
Mitchal Racine (Lindstrom) | 2022-01-18 |
Verified Buyer | |
"Received item on-time and as expected. I was honestly skeptical that they could deliver, given the fact NOBODY else seemed to have inventory and I hadn't even realized the shipment would be international. I got the shipment notice exactly when promised, and UPS delivered a week later, right in the middle of the delivery window." | |
Jeffrey F Steiner (Saint Paul) | 2022-01-18 |
Verified Buyer | |
"Received item as it was described in a timely manner. Good communication and product has been great. Agree with sentiment of no issues ordering from these folks." | |
Jihn Han (Ann Arbor) | 2022-01-18 |
Verified Buyer | |
"No issues with purchasing from SkatePro. Finally tracked down a road cycling helmet I’d only been seeing in cycling apparel ads for two years. It wasn’t familiar with Sweet Protection, but the helmet is awesome." | |
Reginald Woodson (Tipp City) | 2022-01-18 |
Verified Buyer | |
"Great company. Quick shipping even to United States" | |
Steven K. (Kings Park) | 2022-01-18 |
Verified Buyer | |
"Awesome. Shipped fast to Seattle,WA Well done and thank you. No worries buying from these folks." | |
john marshall (Seattle) | 2022-01-18 |
Verified Buyer | |
"👍👍" | |
C. Miller (Brookville) | 2022-01-18 |
Verified Buyer | |
"Ordered a size too small and had to return the skates. SkatePro were kind enough to offer an exchange for the troubles. New skates are still a little tight but I'm sure after a few sessions they'll break in just fine. I highly recommend buying from this seller, their customer service is excellent." | |
J. Schaefer (CROSWELL) | 2022-01-18 |
Verified Buyer | |
"Daughter like the skate and I like the quality of the product. Only draw back is i think it’s to small since she complains about her hurting." | |
Romeo H. (Olympia) | 2022-01-18 |
Reply from SkatePro: Thank you for your review! So sorry to hear that the ice skate might be too small. Have you tried to adjust the size? If the skates are not used, you are free to return those. Please check our 'Return order' page! // Doreen |
Verified Buyer | |
"It's was awesome I appreciate what you did for me everything is good" | |
Patrick Handley (Lynn) | 2022-01-18 |
Verified Buyer | |
"Good products, fit is good too." | |
Matthew Gervase (Escalon) | 2022-01-18 |
Verified Buyer | |
"These boots are beautiful in person and very warm. I highly recommend!" | |
Danielle Burgener (Riverton) | 2022-01-17 |
Verified Buyer | |
"great service" | |
Oliver Holmes (Delmar) | 2022-01-17 |
Verified Buyer | |
"Skates were not of great quality and much much to small for my son despite ordering his correct size. I now have to pay $19 shipping to return to Denmark. What a pain." | |
Melissa R Hamilton (Stamford) | 2022-01-17 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I will contact you personally about the size issue. If our size chart is faulty, we are happy with any feedback regarding this, and moreover, we would like to find a solution for your specific case! // Doreen |
Verified Buyer | |
"Very good shopping experience!" | |
Christopher Connolly (Lake Pleasant) | 2022-01-17 |
Verified Buyer | |
"Satisfied" | |
Ian H. (Tacoma) | 2022-01-17 |
Verified Buyer | |
"It was exactly what i was looking for. Couldn’t be any happier, they look and feel great. Fast delivery." | |
Carlos Lopez (Leander) | 2022-01-17 |
Verified Buyer | |
"Awesome selection of BMX products with fast delivery to US. Thank you SkatePro for providing excellent customer service and I recieved my parts 1 day earlier than expected. Thanks again SkatePro.com" | |
jeffrey Moriguchi (Henderson) | 2022-01-17 |
Verified Buyer | |
"Skis are amazing, I’m in seventh heaven, everything is perfect, and shipping was quickish (got delayed a bit in Europe)…" | |
Zlatan Dzinic (Irvine) | 2022-01-15 |
Verified Buyer | |
"SkatePro did not deliver my skates on time despite paying extra for delivery. Skatepro did not answer their phone during normal business hours. SkatePro is asking me to pay to return the skates after I paid extra for delivery and the skates were not delivered on time." | |
Stephen Sanger (Portsmouth) | 2022-01-14 |
Reply from SkatePro: Thank you for taking time to write this review. According to the UPS information, your parcel will be delivered one business day later than the estimated delivery time. I see that you have already contacted us via email, so I will take it up from there, also regarding the return costs. // Doreen |
Verified Buyer | |
"everything was right, quick shipping" | |
VAL GENE HAMILTON JR (Sylva) | 2022-01-13 |
Verified Buyer | |
"I like the skates there really good but there a lil to tight for me" | |
William Wilson (California city) | 2022-01-13 |
Verified Buyer | |
"Absolutely freaking awesome !! I ordered my K2 MOD 110 on 1-7-21 these things made it all the way from Europe to Tennessee in 5 days and are exactly what I expected them to be and more !! You guys have just earned yourselves another customer!! I will be recommending your site to everybody I know who skates 👍👍👍 love from the states and keep doing a great job" | |
Geremy Harris (Hixson) | 2022-01-13 |
Verified Buyer | |
"Got some fischer skate skis for my son. He loves them. Thank you" | |
Scott Hall (Saranac Lake) | 2022-01-13 |
Verified Buyer | |
"Thanks for everything being an easy step process product was in excellent condition I’ve ordered from you guys before and I will continue to order keep up the excellent job skatepro!" | |
Donnell Jackson (Baltimore) | 2022-01-12 |
Verified Buyer | |
"Thanks for an easy ordering process and quick delivery. My 12 year old son loves his new skate ski poles. I have ordered from you a few times lately and your selection is always great." | |
Vanessa Roy (Stowe) | 2022-01-12 |
Verified Buyer | |
"exactly as advertised. only wish they came in set of 4 for 100mm" | |
Michael Downey (Boca Raton) | 2022-01-12 |
Verified Buyer | |
"Delivering took awhile but products are good" | |
Michael kirklin (Phoenix) | 2022-01-12 |
Verified Buyer | |
"Its the best store i’m so happy whit their service" | |
Gerardo nicolas (Saint Louis) | 2022-01-12 |
Verified Buyer | |
"Fast international shipping and great product!" | |
Nicholas Chiasson (Abita Springs) | 2022-01-11 |
Verified Buyer | |
"Awesome customer service, super quick dispatch, and package at my door in a week (From Denmark to Washington State)! Never mind the great prices. I'll be back for sure." | |
Robin H. (Post Falls) | 2022-01-11 |
Verified Buyer | |
"SkatePro was a breeze to deal with and their prices are excellent. My only issue was that my skates came from Denmark and they screwed up my address label." | |
Marion F. (Bayside) | 2022-01-11 |
Verified Buyer | |
"Excellent." | |
Gordon Hommes (Two Harbors) | 2022-01-11 |
Verified Buyer | |
"So far so good!" | |
Amber N Bovee (Ithaca) | 2022-01-11 |
Verified Buyer | |
"I had a great experience with this company. Best price by 25%, customer service responded within 15 minutes to all emails, and fast mounting & shipping for my skis & poles. Highly recommend." | |
Kristen S. (DallasDallas) | 2022-01-11 |
Verified Buyer | |
"I was skeptical about the shipping time when I saw it shipped from the EU, but it got here before the estimate. Would buy again." | |
Matthew A. (Mequon) | 2022-01-11 |
Verified Buyer | |
"Accurate description in online catalog. Quick delivery. Would use for product source again." | |
Gene Smith (Gillette) | 2022-01-11 |
Verified Buyer | |
"Got this bundle for about the same price as the pair on their own here in the states and you can't beat that. Came fairly quick considering the international shipping situation this year and everything was in perfect condition as well as properly mounted for my boots. Up here in the northeast we haven't gotten the best early season weather so I haven't taken them out yet, but I'll be hitting Breck next month and stoked to try them on some proper big-mountain terrain!" | |
Jamie B. (Brighton) | 2022-01-11 |