Reviews of SkatePro
Verified Buyer | |
"Fantastic prices. Fast free shipping to the US. Will buy from again." | |
Robert Goins (Maryville) | 2022-01-05 |
Verified Buyer | |
"It came from Germany so fast, you'd think Germany was across the street. I ordered during the rush of Christmas and I was astounded on how fast it got to Colorado. Smooth and solid it's a great trick scooter all-the-way-around. My son loves it." | |
RICK FRENZEN (LONGMONT) | 2022-01-05 |
Verified Buyer | |
"I had a wonderful experience working with Skatepro. They are very professional and service was expedient. Excellent experience overall" | |
Sylvia Mohen (New York) | 2022-01-05 |
Verified Buyer | |
"Awesome buying experience. I even recommended yall on a bmx sickness fb page." | |
Jason Hernandez (Slidell) | 2022-01-05 |
Verified Buyer | |
"Great pricing and fast shipment! All the way to California USA!" | |
Steven Thompson (Bakersfield) | 2022-01-05 |
Verified Buyer | |
"I live in the southeast part of the US and was impressed with speed and quality of tracking and delivery." | |
Bradley P. (Kennesaw) | 2022-01-05 |
Verified Buyer | |
"My son liked the skate, shipping is fast" | |
Maria Hardison (Pinellas Park) | 2022-01-05 |
Verified Buyer | |
"Great service - didn't even realize that this was a European company until I received the shipping notification. So amazing shipping service, especially during the pandemic. Thank you SkatePro!" | |
Joel Osburn (Auke Bay) | 2022-01-05 |
Verified Buyer | |
"Buggy website which leads to wrong helmet size being sent and I am stuck having to return it and pay for it myself." | |
Jose Penalba (Miami) | 2022-01-05 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I can see you have been in contact with us about our return policy, but we did not know back then that you had issues with our size chart/the website. If the reason you have to return is a faulty website, we of course have to take the responsibility as SkatePro and make sure you can return an order for free. Please contact us again via email@skatepro.com. We are more than happy to look into it for you! 😊 // Doreen |
Verified Buyer | |
"I was thankful that the skates shipped in a timely manner. They are working out perfectly for our sweet 4year old who hasn't spent any time on the ice. Thank you for the product. I have searched on line for quite some time to find the right product and yours was the only ones I could find to fit our needs. Thanks again! I hope your 2022 is extremely successful!" | |
Carol Dennis (Littleton) | 2022-01-05 |
Verified Buyer | |
"Bought my niece her first pair of skates from this website and she loves them!! I like how easy it was to add a helmet and knee pads for her. Shipping was pretty fast considering I ordered them last minute during the holidays. Definitely recommend Skatepro" | |
Diana Pereyra (West Covina) | 2022-01-05 |
Verified Buyer | |
"I am in the U.S. and I was very impressed with Skatepro's prices and how quickly they shipped. Good job Skatepro!" | |
Justin Jeremiah McCarthy (Hailey) | 2022-01-05 |
Verified Buyer | |
"Great products and shipping time. Would have appreciated more discrete packaging." | |
Jelilat Odubayo (Houston) | 2022-01-05 |
Reply from SkatePro: Hi Jelilat, Thanks for taking your time and leaving a review!😉 Greatly appreciate your feedback, we are trying to work as hard as we can to ship out the goods to the customer as fast as we can. Sorry about the packaging, we definitely will take in into account for the future. We do not want to leave our customers dissatisfied. If there is anything else, let us know!😊 //Lina |
Verified Buyer | |
"Amazing as usual." | |
Corey feaster (Elkins Park) | 2022-01-05 |
Verified Buyer | |
"Excellent" | |
Elizabeth Chandler (New Castle) | 2022-01-05 |
Verified Buyer | |
"Awesome customer service and the international shipping is insane quick!!" | |
Chris Webster (Beaverton) | 2022-01-01 |
Verified Buyer | |
"Very easy to order from. There was a bit of a delay in shipping but this was at the height of the COVID shipping issues and was not SkatePro's fault. Other than that delay the delivery was prompt and easy to track. I would definitely use SkatePro again." | |
Joseph Schwartz (Canoga Park) | 2021-12-28 |
Verified Buyer | |
"The worst customer service I have ever had. Never received my package, and asked for a refund many times, each time I was told an excuse. I opened a PayPal dispute, so I could get my money back, and then was told they would only return my money if I closed the dispute. There are way better skate shops out there, don’t waste your time with these guys." | |
Ryan Smith (Newfane) | 2021-12-21 |
Reply from SkatePro: Thank you so much for your effort in writing this review. I'm so sorry to hear that you had to wait this long before you got your refund. We have just issued the refund for you now. Once again, our apologies for the inconvenience. // Doreen |
Verified Buyer | |
"Awesome company! Great prices and shipped quickly. I received my order about a week after I ordered. At first, I was a bit leary about ordering because the company is based outside of the United States... but I got my order without issues. Free shipping too - because I spent over $99.00 I highly recommend SkatePro, and I myself will be ordering from them again in the near future. Thanks, SkatePro!" | |
Michael D. (Toluca Lake) | 2021-12-16 |
Verified Buyer | |
"5 stars. SkatePro 4 life" | |
Matthew S. (Sacramento) | 2021-12-14 |
Verified Buyer | |
"The Skim board is perfect. My son loves it." | |
Eli White (Orrtanna) | 2021-11-23 |
Verified Buyer | |
"This is the worst experience I have had purchasing skates. My package has been sitting Germany for 11 days. I had to chat (since they don’t bother returning emails) numerous times to be told if I cancel the order as it is not arriving on time I have to wait until it scans back in Europe. It never left Germany! They don’t have to wait an extra 11 days to get their money but it’s okay to that I am out of the funds and have no skates to show for it. There was no notification of any delays when I ordered. When I check in on Monday on my order a large yellow banner finally said their were delays. They will give a response to this review. Part of the retailer’s job is getting the product to the customer. To say sorry it’s wasn’t us does not alleviate the responsibility of the retailer. They wouldn’t even give me the price adjustment until the skates arrived…they take no accountability. Inlinewarehouse, proskater’s place and shop/task are legit and have never failed me." | |
Terrence W. (Albertson) | 2021-11-19 |
Reply from SkatePro: Hi there, I'm very sorry to hear that you're unhappy with the experience you had with us. I can see that we were in correspondence quite often while your order was in transit to you, and have come to an agreement about how to make up for this delay that your parcel experienced while with UPS. Unfortunately, we did see that during this time that your order was in transit, UPS experienced delays between Germany and the US, which sadly affected many of our customers. 😕 I would like to take accountability on behalf of our whole team here at SkatePro, and apologize once more for the experience that you've had with UPS and the delay of your skate delivery. We do our best to solve these things as quickly as possible for our customers. We hope that you might give us a chance to redeem ourselves in the future. -- Samantha 😊 |
Verified Buyer | |
"Great booties, fast shipping very satisfied!!" | |
Robbie S Smith (Oxnard) | 2021-11-17 |
Verified Buyer | |
"Best price ever for 2021/22 Marker Griffon 13 id ski bindings. I even had a choice of the color and 110 width I needed. Inventory and options are very poor in the USA on these bindings and they want full retail price. Was not sure about ordering from a shop in Denmark but USA reviews online were all positive on Skatepro. Bindings were shipped right away but then were stuck in Germany for about week, however they arrived in California two days after leaving Germany. Not bad at all considering all the worldwide shipping issues right now. Just in time for ski season if we get any snow here... Will definitely use Skatepro again for ski equipment." | |
Michael C. (San Jose) | 2021-11-16 |
Verified Buyer | |
"Excellent service even my shipment was delayed by UPS. Timely response on email but not on phone calls. Keep up the excellent service." | |
NICK M. (Van Nuys) | 2021-11-16 |
Verified Buyer | |
"9.9" | |
Janice Wilnoty (Cherokee) | 2021-11-16 |
Verified Buyer | |
"Skis are great, plus the free bag 💎" | |
Pierce C. (Carbondale) | 2021-11-16 |
Verified Buyer | |
"I found out about Skatepro sometime during the summer. I live in the US, Skatepro has quality products some cannot find in the US bmx stores. It takes a little longer for the shipping because international but well worth it since the price is great." | |
Mokhamad Noval (San Antonio) | 2021-11-16 |
Verified Buyer | |
"The Scooter is top notch, thank you very much, shipping and getting to us was a complete drag, other than that, everything was fine" | |
Darren J Corl (Canon City) | 2021-11-16 |
Verified Buyer | |
"This was the worst online consumer experience I have had in years. I spent weeks dealing with fed ex to get my skis shipped, and receiving mis information from skate pro staff. Then I was charged additionally for shipping to CA. Inevitably I was refunded what fed ex charged me additionally to ship domestically. But that couldn't begin to make up for my experience. I spend thousands of dollars a year on new ski gear, and many of my friends look to me when they need to know where to go. I am close to many businesses in the mountain community. I have a major network of professional skiers and snowboard friends, and entrepreneurs. I would never recommend this company unfortunately. I would even warn people about shopping here, and about my experience." | |
m. Fisher (Santa Monica) | 2021-11-16 |
Reply from SkatePro: Hi there Mackenzie, Thank you for taking the time to leave a review. I am very sorry about the experience that you've had with us, this is certainly not how we want our customers to feel. However, I can see that my colleagues were in touch with you all the time trying to resolve this for you but, if you have any other questions or there is something else we can do, please, reach our customer service team again. We are here for our customers! Again, I apologize for this experience, and I'm looking forward to hearing back from you. /Cristina |
Verified Buyer | |
"LOVE MY SKATES! Took a while to get in because of UPS but when I reached out to Skatepro to check on my status on my skates; they replied less than 24hours with information! Super pleased with the customer service via email and my skates they fit perfect and the roll is excellent! 🤩 couldn’t be happier 🖤" | |
Cupcake Guerrero (Houston) | 2021-11-15 |
Verified Buyer | |
"The product showed up almost 2 weeks late in a wet box and poorly packaged. Would likely not order through SkatePro again." | |
Aaron Schwartz (San Francisco) | 2021-11-15 |
Reply from SkatePro: Hi Aron, Thank you for your feedback ✌ I can see that you have emailed us about this. I am very sorry to see the condition of your parcel and the fact that bindings came in scratched... We have offered a discount for you for this inconvenience. Please get back to us what you think of our offer 😇 /Vesta |
Verified Buyer | |
"Overall good product. Fits my son well for ice skating. Too a lot longer to receive due to shipping delays." | |
Catherine H. (Greendale) | 2021-11-15 |
Verified Buyer | |
"Package arrived super late, with no update from SkatePro or UPS. Box arrived beat-to-crap, and everything was soaking wet. Luckily ice skates are ok getting wet...so the product wasn't ruined. But safe to say i will never order from this company again." | |
Tyson S. (Santaquin) | 2021-11-11 |
Reply from SkatePro: Hi there, Thank you for your review! I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore. As for the condition of the box, I am terribly sorry 😟 But we are very glad that the skates did not get damaged. We hope you will enjoy them. Please let us know if you have any questions for us |
Verified Buyer | |
"Legit company. Product may arrive late but there are literally factors you have to variable in due to the whole pandemic." | |
John R. (Torrance) | 2021-11-10 |
Verified Buyer | |
"Highly recommended. Excellent service. Will buy here again. A+++" | |
Dan Samson (East Wenatchee) | 2021-11-09 |
Verified Buyer | |
"Product Arrived weeks late, and in really rough shape, components from bindings had gotten loss and banged around in the box during shipping." | |
Daniel M. (Pittsburgh) | 2021-11-09 |
Reply from SkatePro: Hi Daniel, Thank you for your feedback! Firstly, I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore.:) As for the parcel, I am terribly sorry. I have emailed you regarding this. Please check your inbox as well as your spam folder and get back to us so we can offer a solution for you. /Vesta |
Verified Buyer | |
"Order arrived as promised and pretty quick from across the pond." | |
eddie vargas (gunnison) | 2021-11-09 |
Verified Buyer | |
"Love my skates and helmet! Super speedy delivery and amazing quality products. Thanks!" | |
Mey Newsom (Salem) | 2021-11-09 |
Verified Buyer | |
"Overall a good experience, due to global logistics issues it took a little longer than originally estimated. This was not due to SkatePro, if an upgraded shipping option is available it may be worth the money if your order is time sensitive. A little over 2 weeks to get the order is still pretty fast considering the situation. The skis were delivered undamaged, but I think they could've been packaged better. That's the only reason for 4 stars vs 5 stars." | |
Reid Land (Henrico) | 2021-11-09 |
Verified Buyer | |
"Very satisfied, will order again." | |
Randy Owens (Franklin) | 2021-11-09 |
Verified Buyer | |
"Perfect" | |
David Zwick (Wellesley) | 2021-11-09 |
Verified Buyer | |
"Best place to shop. Thank you!!!" | |
Bill T. (Modesto) | 2021-11-09 |
Verified Buyer | |
"Everything came in good condition just be sure to order on a Sunday night it will be Monday morning where they ship from.👍🏼👍🏼" | |
Julio Escoto (Houston) | 2021-11-08 |
Verified Buyer | |
"These are the best boots for growing kids and growing feet! Skatepro shipping was faster than I thought, especially with all the pandemic hold ups." | |
Rebecca Dingo (Amherst) | 2021-11-08 |
Verified Buyer | |
"Wonderful service but the product didn't fit well enough due to my body shape" | |
Tinh c Lam (Paia) | 2021-11-08 |
Verified Buyer | |
"Quick shipping, perfect packaging. Very happy with the service and the longboard!" | |
Z. Pahl (Hastings) | 2021-11-08 |
Verified Buyer | |
"Great price/selection and quick shipping. I contacted customer service with a product question and they went above and beyond, contacting the manufacturer and even shipping me some spare parts! Great to deal with!" | |
Caleb Wylie (Douglas) | 2021-11-05 |
Verified Buyer | |
"10/10" | |
Will McCoy (New York) | 2021-11-05 |
Verified Buyer | |
"The shipping was a bit slower than the initial estimate: UPS was "unable to load it on the plane" for about a week, but it's nothing, as my order would've been at least $100 more expensive elsewhere. Good job!" | |
Ivan Yurov (Seattle) | 2021-11-04 |
Verified Buyer | |
"Fast shipping from across the pond! Can’t wait to use my Marker Jester Pros this winter. This was the only place I could find with the 110mm size in stock. Thank you!" | |
Jacob N. (Madison) | 2021-11-04 |
Verified Buyer | |
"Great shipping time even from over seas! Didn’t get the free cable wrap but ah well." | |
John Foley (Las Vegas) | 2021-11-04 |
Verified Buyer | |
"Love the new skis totally stoked on the price!" | |
Marisa McIntosh (Somers) | 2021-11-03 |
Verified Buyer | |
"Ordered a Didrikson snowsuit for my son. It's perfect, exactly as listed, and was much cheaper than other websites. Shipping took a bit, but, ya know, COVID and all. Will purchase from here again!" | |
Gretchen Krier (Hollis Center) | 2021-11-03 |
Verified Buyer | |
"Everything arrived on time and the scooted and burton riglet reel were exactly as advertised!" | |
Steven Weatherly (Barto) | 2021-11-03 |
Verified Buyer | |
"Delivery took a bit due to UPS issue, but my son loves his new bars." | |
Chris Wills (Lake Havasu City) | 2021-11-03 |
Verified Buyer | |
"I haven't skated since I was 8 and now at 29 I ordered these Roces and I LOVE IT!! Muscle memory and I got into it right away with zero issues. Smooth, supportive and super nice looking! I love my inline skates and especially now since just giving birth, skating is so much easier on my joints and its so much more fun for me to do cardio and get a workout with inline skates than running. And my babies love it as well, going faster than a walking pace haha! THANK YOU SKATEPRO FOR AWESOME PRODUCTS! I ordered elbow, knee and wrist pad protection as well and it's great! I'll be ordering some wheels and bearings very soon! Also shipping to Hawaii was faster than Amazon!" | |
Makamae Mactagone (Waimanalo) | 2021-11-03 |
Verified Buyer | |
"Skate pro is awesome, my burton hoodie shipped super fast all the way from Denmark to Alaska." | |
Sage Walker (Juneau) | 2021-11-02 |
Verified Buyer | |
"Delivery was slow due to UPS issue. Product is great, exactly what I was expecting." | |
Kathy Avnur (Saratoga) | 2021-11-01 |
Verified Buyer | |
"Nice skates for a good price. No complaints." | |
Patrick I. (San Jose) | 2021-11-01 |
Verified Buyer | |
"Really easy to work with - timely delivery - product as advertised. I'm a repeat customer." | |
Leo M. (Seattle) | 2021-11-01 |
Verified Buyer | |
"Great product - exactly as described. Fast confirmation of order and accurate tracking (product was shipped from Europe). Highly recommend and would buy again from Skatepro. Thanks!" | |
Dennis S Choi (New York) | 2021-11-01 |
Verified Buyer | |
"Great products and quick, reliable delivery" | |
Peter Donohoe (North Conway) | 2021-11-01 |
Verified Buyer | |
"My husband loves these! They were a birthday present and I researched extensively to find a boot that would fit his foot, specifically one that is very wide in the toes. He says they are comfortable and was thrilled. And the color is bomb!" | |
Katie Mitchell (Floyds Knobs) | 2021-11-01 |
Verified Buyer | |
"Shopping with Skatepro was great. I got a great price on a difficult pair of skis to find. I was concerned when I saw Denmark as shipping spot but received the package within the time given. I received my package a week earlier than another package I had ordered from Michigan. That package spent a week in a trailer outside of a FedEx facility. I would use Skatepro again." | |
Don Scarberry (Sacramento) | 2021-10-28 |
Verified Buyer | |
"Awesome" | |
nora calim (Huron) | 2021-10-28 |
Verified Buyer | |
"After a lot of searching, I finally found this rare deck on skatepro.com. I had never shopped with Skatepro and I was a little weary, but since I couldn't find this deck elsewhere I ordered it. I received multiple notification emails, my board was shipped within 24hrs, and I had it at my door in a few days... I am extremely satisfied with skatepro.com." | |
Sean Denlinger (Tucson) | 2021-10-27 |
Verified Buyer | |
"Super fast processing and shipping! Awesome products" | |
Kristopher Manbeck (Mansfield) | 2021-10-27 |
Verified Buyer | |
"Estimated shipping is today and I’ve been notified that my purchase is in Germany and a rescheduled date will be provided. Had I noticed they were shipping from Denmark, I would have gone somewhere else" | |
David Fontaine (Escondido) | 2021-10-26 |
Reply from SkatePro: Hi David, Thanks for taking your time to leave a review! I highly apologize for the delay, we have been in contact with UPS, and they are working as hard as they can to solve the issue.😉 However, I have checked the tracking and can see it has left Germany. Meaning, you will receive the goods quite soon. Lastly, you can check in our website where we are located, and if you have any questions, can always reach out. We are happy to help! Once again so sorry, and thanks for the patience! Have a lovely day. ✌ //Lina |
Verified Buyer | |
"Was not the product as advertised in the photos" | |
Brandon Cheney (Midvale) | 2021-10-26 |
Reply from SkatePro: Hi Brandon, Thanks for taking your time to leave a review! 😉 Sorry about the board, but all the pictures are taken “in the house”, meaning that products look exactly as shown in the pictures on our website. However, in this case we have experienced an error on the website, and the picture from 20/21 season was uploaded, instead of the one with the 21/22 design. Highly apologize for that. Since it is a fault in our end, I have issued you a refund for the return label. 🙂 Have a great day!✌ //Lina |
Verified Buyer | |
"Great communication from SkatePro, prompt shipping, very satisfied with overall service and experince! Would buy again:)" | |
Anton krivin (San Francisco) | 2021-10-26 |
Verified Buyer | |
"Gr8 job again ... fast shipping... gr8 products" | |
Glenn Szakara (Garner) | 2021-10-26 |
Verified Buyer | |
"Your company started off great and then fizzled out into a big pile of junk. Never have I had a worse experience buying bike parts and never will I ever spend money with you again. **Update** 10/26/21 After waiting for almost a month and a half, I FINALLY got my money back for the frame they sent that was the wrong color. If you want your money tied up for about 6 weeks and a bunch of excuses on their end, then this is the company for you! As for me, I’ll shop elsewhere from now on. Not only were they full of excuses, but they offered nothing as a consolation on their end. It was just a “Yeah we messed up and you’ll get your money when we get it to you”. Horrible way to do business and this is after I had spent over $2,000 with them the month before! Bye skatepro! Good riddance." | |
Jason Gonzalez (Lubbock) | 2021-10-26 |
Reply from SkatePro: Hi Jason, Thanks for taking your time and leaving a review.😉 Sorry to hear about the mistakes from our side, however, I can see that my colleagues have been in contact with you through the process and offered you many solutions how the issue could be solved. We will definitely take into account your experience to improve our service and make sure it does not happen again! Once again, so sorry for all the inconvenience. //Lina |
Verified Buyer | |
"Five stars! Fast shipping (to US), quality products hard to find elsewhere, and I highly recommend!" | |
Eric G. (Shabbona) | 2021-10-26 |
Verified Buyer | |
"Took some time to get here. Otherwise great." | |
Erik Brown (Southold) | 2021-10-26 |
Verified Buyer | |
"Free shipping and only took a week to get here. Can't ask for much better service than that." | |
Dustin Workman (Springville) | 2021-10-26 |
Verified Buyer | |
"Super fast shipping to the US, great product." | |
Matthew G. (ANN ARBOR) | 2021-10-26 |
Verified Buyer | |
"My purchase was handled very professionally and communication was stellar!!" | |
mike newberry (Salt Lake City) | 2021-10-25 |
Verified Buyer | |
"Great selection, price and service. Would definitely order from SkatePro again!" | |
Stephen W. (Hellertown) | 2021-10-25 |
Verified Buyer | |
"Great skates ive hit speeds of 30mph on these puppies right hurr....." | |
Nathan J Harris (Monroe) | 2021-10-21 |
Verified Buyer | |
"Packaging was great. Board delivered timely (considering the supply chain/shipping issues)." | |
Calvin N. (Milpitas) | 2021-10-21 |
Verified Buyer | |
"I’m so glad I found this chain in stock! Everywhere in the USA has it on backorder. Also, the shipping time was fast for an out of country package. It arrived as described and works great!" | |
William Jacob Howe (Jasper) | 2021-10-20 |
Verified Buyer | |
"Great broad the kids love it Thanks" | |
tamny cardenas (Centennial) | 2021-10-20 |
Verified Buyer | |
"Quick shipping! Skates are quality! Very happy with the service and skates!" | |
Tiffany Tyree (Norwalk) | 2021-10-20 |
Verified Buyer | |
"Great service and product, little disappointed in their shipping and handling charge" | |
Brian Varga (Miami) | 2021-10-20 |
Verified Buyer | |
"Product was exactly what I ordered, the only issue that I had was delivery, got a email saying that my shipment was delayed due to manufacturing product put on hold, so it took a little longer than expected. But once I got the package, product well worth the wait" | |
Danny L. (Ceres) | 2021-10-20 |
Verified Buyer | |
"Fast shipping" | |
Derick Cyzick (Cecil) | 2021-10-19 |
Verified Buyer | |
"Just received my skates, which were 'B' skates, and they were in great shape. Shipping was fast (especially since it came from over seas), packaging was nice, pricing is good too. Very happy with my experience." | |
Daniel B. (Colorado Springs) | 2021-10-19 |
Verified Buyer | |
"Skate Pro delivered exactly what they said, on time great service & products. Definitely Recommend!" | |
Henry I. (Cleveland) | 2021-10-19 |
Verified Buyer | |
"You guys are great very professional everything’s been on time" | |
Dennis Howie (Burlington) | 2021-10-19 |
Verified Buyer | |
"Beautiful" | |
jonathan n. (Brooklyn) | 2021-10-19 |
Verified Buyer | |
"Excellent customer service, thank you!" | |
Rebecca P. (Asheville) | 2021-10-19 |
Verified Buyer | |
"Great selection and Great pricing! Shipping was quicker than if I had ordered from my own country too. I will definitely be ordering from Skate Pro in the future." | |
Rebecca Trujillo (Modesto) | 2021-10-18 |
Verified Buyer | |
"Delivered as promised. Great customer service. Thanks" | |
Scott Q Griffin (Reno) | 2021-10-18 |
Verified Buyer | |
"I never write reviews but this company is awesome. Everything exactly as they said it would be, shipped on time, and came a day early. Great job SkatePro" | |
Brendan D. (West Sacramento) | 2021-10-18 |
Verified Buyer | |
"One of the only shops to carry exactly what I was looking for. The Hestra liners I purchased are perfect. Shipping was very fast and pricing was competitive. Thanks!!!" | |
Scott K. (Seattle) | 2021-10-18 |
Verified Buyer | |
"Great service and products! Thanks so much!!!" | |
Latasha Day (Sacramento) | 2021-10-15 |
Verified Buyer | |
"I asked to exchange a size over a month ago. They haven’t even sent me a box to start the exchange" | |
Steven Torgerson (Henderson) | 2021-10-15 |
Reply from SkatePro: Hi there, Thank you for taking the time to leave us a review. I'm sorry to hear that you received the skates in the incorrect size. I can see that my colleagues have been in touch with you via email to assist with the return and exchange process. If you have any further doubts about the return service, please feel free to email us so that we can help you get the right size 😊 - Samantha |
Verified Buyer | |
"Bought a few things from SkatePro to help my parents get their AT set ups up and running (Marker Kingpins and Skins). My order shipped and arrived in a timely manner. Pricing on SkatePro was very good!! Unfortunately, when the box arrived (due to no fault of SkatePro), it was severely damaged and one of the skins was missing (luckily the bindings were all unharmed!). SkatePro responded to my inquiry immediately and helped me solve the problem within two days. As so many businesses now are absolute crap when it comes to customer service and returns, I was absolutely thrilled how easy the process was. They even ended up being out of stock of the skins I had ordered but worked with me to find a solution that would work for me. Could not recommend them higher as all I really ask out of a retailer is that they are friendly and easy to deal with. I will definitely source ski gear (the only thing I do that they sell) from SkatePro in the future and recommend them to others. A+" | |
Zach D. (Watertown) | 2021-10-14 |
Verified Buyer | |
"Bought as a gift for my wife she loves it, comfortable and fashionable, winning situation all around!" | |
B. Yi (Honolulu) | 2021-10-14 |