Scooters
Boards
Skates
BMX
Winter Sports
Apparel
Surf
On Sale
Reviews of SkatePro
 Verified Buyer |
|
| "Shipping was a slow but not their fault. Board is great!! Love it, great quality and made the journey to the U.S." | |
| Nancy A. (Hampton) | 2021-09-07 |
| Verified Buyer |
|
| "I just purchased the second scooter for my grandsons birthday from skatepro. he basically wore out the first one. I purchased a second one and he just loves it!!!" | |
| Agnes DeRosa (Venice , FL.) | 2021-09-06 |
| Verified Buyer |
|
| "Pretty good service! Long shipping time, but understandable given the global shipping crisis. Deck came with a scratch on the graphic, so that was a bummer. Thanks!" | |
| Anthony S. (Tucson) | 2021-09-06 |
| Verified Buyer |
|
| "Super disappointed! Paid for expedited shipping so my son could have these for his skate rink birthday party, even emailed yesterday to make sure they were on schedule. Got an email back stating they would be to me today on time like I paid to get them and it was lies!!! If I could leave no stars I would" | |
| Shayla Alvarado (Bay City) | 2021-08-20 |
Reply from SkatePro: Hi Shayla, Thanks for taking the time to leave a review.🙂 I am so sorry to hear that the skates did not come in the expected time frame and your son could not use them on his birthday party! Highly apologize. Unfortunately, we work as fast as we can to ship out the items, but sometimes the delivery time is out of our hands. Moreover, I can see you paid extra and understand your frustration, and I can also see that my colleagues have been in contact with you regarding that. I believe we can find a solution to this issue, so please, check your mail as I have contacted you there.😉 Will be looking forward to your answer, since we do not want to leave our customers unsatisfied. 😊 //Lina |
|
| Verified Buyer |
|
| "Excelente servicio 👌⭐⭐⭐⭐⭐" | |
| Jose Lorenzo Tenorio (Madisonville) | 2021-08-17 |
| Verified Buyer |
|
| "It was a hassle, but I received my product in the end and that is a plus to me. They were delivered in good time, but I had chosen the wrong size. Consumers in America are spoiled with free return services from Amazon, but if you think about it, it makes sense to spend $20 to return an order. Lots of people complained about the return services. If you're patient and make sure to do everything right, calling customer service if you're not sure, they will take back the product and give you a full refund, even if the product was delivered to your door in a heavily damaged box. (The damaged box was FedEx's fault, not SkatePro's.) I'm sure my new order would have come in good time, but it got stuck in France with all the stuff going on there. It was a big hassle, with lots of abnormal issues, but I received the correct product and I am happy with them. SkatePro will work with you if you will work with them and everything will work out." | |
| Rachael W. (Lynchburg) | 2021-08-11 |
Reply from SkatePro: Hey Rachel! Thanks for your kind words and understanding. We're happy that you were satisfied with the service, and most importantly, the product! 😊 |
|
| Verified Buyer |
|
| "Fantastic service! Great prices. 5 days to ship skis from Denmark to the US! Highly recommended. Will definitely use again." | |
| Bernard B. (Gig Harbor) | 2021-08-07 |
| Verified Buyer |
|
| "10/10. With the market the way it is, Skatepro is doing their best to update their site quickly and keep stock info transparent." | |
| Mark B. (Poughkeepsie) | 2021-07-30 |
| Verified Buyer |
|
| "Fast shipping. Great service!" | |
| Joshua Douglas Moore (Santa Cruz) | 2021-07-26 |
| Verified Buyer |
|
| "Sent wrong size due to the description being wrong. Site says the size is 10-10.5 but actual skates are clearly labeled 9-10. I should not be responsible for shipping charges due to the sites mistake. So I am out extra cash due to their mistake, not to mention the time wasted waiting for these to arrive, making a trip to FedEx to ship back and now having to go elsewhere to find what I need. Would not recommend this site." | |
| Raonil Pena (Haines City) | 2021-07-23 |
Reply from SkatePro: Hi Raonil, Thank you for your time writing the review. I am sorry to hear that you received the wrong size of skates 😟. May I ask you to contact our customer service team by email about this? We would love to dig in your case and find a solution for you. We would need some pictures of the skates that you have received in order to see what went wrong. Apologies for all the inconvenience, and we will be looking forwarded to hear back from you and solve this as soon as possible. 😀 /Cristina |
|
| Verified Buyer |
|
| "Shipping was on time and items were carefully packed." | |
| James Blair (Richmond) | 2021-07-21 |
| Verified Buyer |
|
| "Very good customer service!!! I really like this company.I am living in the US but I prefer to buy the scooters from them they have a good price and very good customer service..If I need help or I have a question(And I have A lot of questions it is not easy to By the right scooter or the right scooter piece..) D always answered very fast to the emails You will never believe that my last order I need to cancel that and it was no problem I got my money back very fast..It happened that someone made a mistake on their side and they shipped me the scooter anyway..I tried to give it back to them(Because they already refund me my money)..But their answer was let your son enjoy it!! So I like to order from this company they have good customer service good prices and free shipping to the USA!" | |
| Reut porat (Petaluma) | 2021-07-21 |
| "I been reading a lot of bad reviews for people in the US and my tracking number is telling me that no scheduled day for delivery and I got a really important skate session coming up that would allow me to go pro and I need to know when I’m getting my stuff?" | |
| Ignacio Ignacio | 2021-07-15 |
Reply from SkatePro: Hi Ignacio😊 Thank you for your comment. Please, contact our customer service team by phone, chat or email, they will be more than happy to have a look at your order and try their best to let you receive your order on time. Please note that the estimated shipping time to US is 3-8 business days, for orders with all items in stock. We will look forward to hearing back from you in order to help you further :) /Cristina |
|
| Verified Buyer |
|
| "Yeah I waited 2 weeks for my package and by the time I finally got here I only got 23 bearings out of a 50 pack!! I'm never ordering from here ever again. I feel like I got robbed." | |
| Christopher Deleon (Bronx) | 2021-07-14 |
Reply from SkatePro: Hi there, Thank you for taking the time to write a review. I am truly sorry about this case. I can see that you have sent us a few emails. Please check your inbox for a reply, so we can solve this issue for you. /Vesta |
|
| Verified Buyer |
|
| "Everything was ok. Just sucks that I paid over $320 of Freeride skates and the bolt stripped out first time trying to adjust the Trinity mount. Even though they claim to use high end parts. Now I gotta wait and order all new bolts." | |
| Dale C. (North Las Vegas) | 2021-06-11 |
Reply from SkatePro: Hey Dale, Thanks for your review. I am really sorry to hear the bolt fell out. The bolts do come partially tightened, however we always recommend customers to tighten them again, as they may have come loose in the mean time. I can see you have gotten in touch with our customer service team so we have sent some suggestions to you of how to resolve this 😀 Feel free to reach out to us again if problems persist. /Lily. |
|
| "I feel terrible for my son, he’s been anxiously awaiting his new tires. He was so excited to receive his new BMX tires. Unfortunately, the shipping carrier cannot find our package. The tracking has been updated to “delivered”, then changes to arriving the next day multiple times. We are in the US, in California. If I knew these were coming from overseas like this, we would have bought local. If you’re in America, unfortunately I would recommend avoiding purchasing from here." | |
| B. Lima (Castro Valley) | 2021-06-10 |
Reply from SkatePro: Hi there Brayden, I am sorry you experienced problems with the shipping. Unfortunately FedEx had some temporary delays with parcels coming from European stations. However, as soon as we are made aware of this, we will always let our customers know. I do apologize again that your son has waited longer than expected, however FedEx has confirmed the parcel is on its way to you😊 If you have more questions, feel free to get in contact with our customer service team. /Lily. |
|
| Verified Buyer |
|
| "Very professional customer service." | |
| Rosario Lopez (Las Vegas) | 2021-05-26 |
| Verified Buyer |
|
| "I do not recommend buying skates from SkatePro if you are US-based. After weeks of waiting for a restock, I bought my Chaya skates based on the sizing chart provided. It turned out that they were too small. However, what upset me was that when I looked at the skates I received, they are clearly labeled as a size US Womens 6.5 on both boots, as well as on the box. I don't understand why that couldn't have been communicated to me in the first place. I know I am a US W 7, and would never blind-buy size 6.5. SkatePro's sizing chart does not list US Womens sizes, so I went off the inch measurements, which led to me buying skates that are too small. They only provide US Mens sizes for skates that are baby pink! Now I not only have to wait for my size to be restocked, which will likely take weeks again, but I have to make time to pack up and bring these skates to the post office and pay for return shipping, all because SkatePro couldn't be bothered to list US shoe sizes for women. " | |
| Helena C. (Fremont) | 2021-05-24 |
Reply from SkatePro: Hi Helena, Thank you for your honest review. First of all, I'm really sorry for all the inconvenience you have had when receiving a skate which did not fit. That's definitely something that we are not happy about 😕 We try to inform our customers in the best way possible on our website. Chaya is part of the brand Powerslide, which is a German-based company. Almost all their skates are created in US Men. If we figure out that this is incorrect, we, of course, try to asap adjust this on our website. So here, I would like to thank you for your direct feedback. In regards to the return costs, we will, of course, cover this for you. We stand for the products and information we are giving on our website. We take responsibility when we are wrong. We will get in touch with you to sort this out and get you a pair of skates that fits. Again, sorry for the inconvenience. /Justin Customer Connection Team |
|
| Verified Buyer |
|
| "The overall experience of shopping with SkatePro was really good. My negative experience is that certain representatives don't know the product line very well." | |
| Calvin J. (Evans) | 2021-05-24 |
Reply from SkatePro: Hi Calvin, Thank you very much for taking the time to write a review on our website. I'm very happy to hear that you are overall satisfied. In regards to not knowing the product line, I'm sorry to hear that. Your question was related to some specific brake arms for inline skates. Brake arms are model-specific and besides that, also brand-specific most often. It's pretty difficult to figure out if a brake arm does fit to a skate, which is from a different brand. I can understand that the colleague you have been talking to did have a hard time answering your complicated question😁 In any case, we are always improving our skills and knowledge so hopefully, we are on point next time you get in touch with us again. Thanks again for the feedback. /Justin Customer Connection Team |
|
| Verified Buyer |
|
| "helpful and accurate delivery." | |
| brandon mcdaniel (Mesquite) | 2021-05-20 |
| Verified Buyer |
|
| "These where the only guys that had inventory. Website is easy to use and updated accordingly, but $12.95 to ship a light bmx seat is too much. Shipping should of been half that, but again you it in stock." | |
| David Mendoza (Sugar Land) | 2021-05-20 |
Reply from SkatePro: Hi David, Thank you for your review! I am so glad that you enjoy surfing on our website 🏄♂️ Remember that you get free shipping from $149, and then you won't have to worry about the $12.95 😊 /Cristina |
|
| Verified Buyer |
|
| "I had a very positive experience shopping at SkatePro. It was easy to track my order and they replied promptly when I had a question." | |
| Gabriela Rodriguez-Weinerth (Oxnard) | 2021-05-20 |
| Verified Buyer |
|
| "Very efficient ordering process, and kept me updated on purchase/item shipment tracking." | |
| David Caras (St. Petersburg) | 2021-05-19 |
| Verified Buyer |
|
| "Free Bag w/skis-can’t beat it!" | |
| Jason Mars (Newport) | 2021-05-18 |
| Verified Buyer |
|
| "Excellent" | |
| Eric P. (Lynbrook) | 2021-05-18 |
| Verified Buyer |
|
| "Ordering from skate pro was easy and they updated me on the order and delivery status. Would definitely order from there again and would recommend others to consider skate pro for your sporting goods needs." | |
| Douglas Holthaus (Lutherville Timonium) | 2021-05-17 |
| Verified Buyer |
|
| "I spoke with a customer service rep prior to purchase, as I've never had or used roller skis. He was very helpful in explaining what I'd need and provided excellent recommendations. The order came right on time and everything was in good shape and as ordered. One warning for US buyers: Although the prices are quoted in dollars, the purchase is actually made off shore, so there could be a foreign transaction fee charged by your credit card company. Either be prepared for this or use a "travel card" that waives those fees. Regardless, I'm pleased with my purchase and my interaction with Skatepro. I'm sure I'll be using them again." | |
| Jonathan Lasko (Enfield) | 2021-05-17 |
| Verified Buyer |
|
| "I ordered my skates two weeks ago now and the latest shipping estimate was yesterday however I have not received my skates but the skate pro website says they have been delivered however fedex says there in Hollogne Belgium, would love to get my skates and if not that the very least a refund" | |
| Caleb Biles (Kannapolis) | 2021-05-15 |
Reply from SkatePro: Hi Caleb, I am really sorry that you have not received your skates yet. Unfortunately, FedEx is experiencing a backlog of parcels in their European stations, which is causing this delay 😟 However, I can see your parcel is scheduled to be delivered today😀 For your next order, I would like to offer our free delivery service with UPS which is faster as an apology for this delay. Thanks again for your patience with this. /Lily |
|
| Verified Buyer |
|
| "Overall great shopping experience. Great price, fast delivery" | |
| Christian Butzlaff (Menlo Park) | 2021-05-12 |
| Verified Buyer |
|
| "Kinda hesitant to order since it was overseas (I’m in the us). But man did they exceed my expectations. Shipping was fast and properly packaged. Mine came in a proper size box so my tires weren’t folded like a lot of bike shops here in the states do. Would definitely buy from skate pro again." | |
| Juan Gonzalez (Fresno) | 2021-05-11 |
| Verified Buyer |
|
| "Awesome. Quick shipment, great to deal with and great website. Couldn’t be happier Thank you SkatePro" | |
| Scot S. (Lititz) | 2021-05-11 |
| Verified Buyer |
|
| "Excellent" | |
| Shawn Finnegan (Belle Mead) | 2021-05-11 |
| Verified Buyer |
|
| "Great work skate pro!" | |
| Isaac Vania (Luxemburg) | 2021-05-11 |
| Verified Buyer |
|
| "Best price I could find. Skis delivered quickly. Binders stuck at international import for a week. But when it passed, only took one day to arrive. Haven't tried them yet, but they look in good conditions. Overall a great experience. Would buy again in the future." | |
| Cheng Huang (San Mateo) | 2021-05-10 |
| Verified Buyer |
|
| "Delivered a great product at a great price overseas with no problems. Sure shipping took a bit but that was to be expected. Would recommend." | |
| Sean R. (Bend) | 2021-05-10 |
| Verified Buyer |
|
| "SkatePro are an amazing shop, Had small issues with shipping but found out it was from my side and not there's at all, But there customer service team was great and very helpful. Can not thank them enough for all there help. Highly recommend them" | |
| Mark Fennell (Portland) | 2021-05-09 |
| Verified Buyer |
|
| "I'm very happy with the shipping speed (especially for U.S. Shipping!), prices and service provided by SkatePro! I highly recommend them, and will definitely order from them again!" | |
| Erica B. (Bossier City) | 2021-05-07 |
| Verified Buyer |
|
| "Very easy to work with, shipped fast." | |
| Mark Wolfmeyer (Lake Bluff) | 2021-05-06 |
| Verified Buyer |
|
| "Great shopping experience. Easy shipping to US didn’t take as long as I expected." | |
| T. Jordan (Loganville) | 2021-05-06 |
| Verified Buyer |
|
| "Skatepro had the best prices! Great customer service. My snowboard arrived quickly and in perfect condition. I’ll definitely be buying from them again." | |
| Matthew N. (Port Townsend) | 2021-05-05 |
| Verified Buyer |
|
| "Good find" | |
| Robert Hammonds II (Antioch) | 2021-05-04 |
| Verified Buyer |
|
| "I will make this be my first stop for parts!" | |
| Jason Abplanalp (Londonderry) | 2021-05-04 |
| Verified Buyer |
|
| "Since I discovered SkatePro, I fell in love with the inventory, the prices, and specially the customer service. I really like the fact that I can either use English or Spanish when doing business with SkatePro. This is my skate shop, and I’m not changing it." | |
| Erika A. (Worcester) | 2021-05-04 |
| Verified Buyer |
|
| "Communication was very responsive and the shipping was expedient. All good." | |
| Robert Ambrose (Whitefish) | 2021-05-03 |
| Verified Buyer |
|
| "Shipping from the eu to the us in about a week. No complaints at all" | |
| John Biondi (Sturtevant) | 2021-05-03 |
| Verified Buyer |
|
| "Processed order extremely fast and was at my door pretty quick for being on the other side of the Atlantic." | |
| Brian Neuls (Sanford) | 2021-05-03 |
| Verified Buyer |
|
| "Great" | |
| Gi Downing (Philadelphia) | 2021-05-03 |
| Verified Buyer |
|
| "I got my board it's amazing thin I got it too big but it's amazing." | |
| Georgina Gutierrez (Aurora) | 2021-04-28 |
| Verified Buyer |
|
| "Great experience!" | |
| Michael Turner (Milwaukee) | 2021-04-28 |
| Verified Buyer |
|
| "No complaint." | |
| Herbert K. (Teaneck) | 2021-04-26 |
| Verified Buyer |
|
| "Great customer service" | |
| Rodney Brewer (Riverside) | 2021-04-26 |
| Verified Buyer |
|
| "Perfect. They had what I wanted and at the best price. They shipped my order promptly and everything arrived perfectly. What more could you ask for? I would recommend Skatepro to anyone looking for great skates and great prices!" | |
| Brandon S. (Mechanicsburg) | 2021-04-25 |
| Verified Buyer |
|
| "It took 16 days for my shipment to come in I know that 3 days extra is that much but when I received my package it had a hole in it and all of the product that was in there fell out during shipping and the top wasn't even sealed with tape and the product just split it open." | |
| Ethan Hunt (Newberg) | 2021-04-24 |
Reply from SkatePro: Hey Ethan, I am really sorry for the late arrival of your parcel and that the contents fell out. This is definitely not how we want our customers to receive our products😟. Can I kindly ask you to send us over some images of the damaged parcel so we can reship your new items ASAP. Apologies again for this. /Lily |
|
| Verified Buyer |
|
| "They fit perfect I love them" | |
| Sally priddy-tutor (Wylie) | 2021-04-22 |
| Verified Buyer |
|
| "Everything was so easy. Very user friendly." | |
| David Bloss (Farmington) | 2021-04-21 |
| Verified Buyer |
|
| "Excellent service, fast shipping!" | |
| Roberto M. (Pflugerville) | 2021-04-20 |
| Verified Buyer |
|
| "A+++" | |
| Anthony w jones (Wayne) | 2021-04-20 |
| Verified Buyer |
|
| "I’ve had conversation/interaction with the good people at Skate Pro a few years ago and appreciated their customer service and genuine care. Great company!!" | |
| Marguerite E Daniels (Spring) | 2021-04-20 |
| Verified Buyer |
|
| "Horrible shipping takes up to a month" | |
| Robert Pietraszewski (Broadview Heights) | 2021-04-20 |
Reply from SkatePro: I'm sorry to hear about the delayed shipping. It is very rare for this to happen. I will address this issue now and be in contact with you via email. Sorry for the inconvenience. //Charlie |
|
| Verified Buyer |
|
| "Prompt shipping, and arrived ahead of schedule. I was happy to find both items reviewed, and they were very fairy priced." | |
| Fred Call (Newry) | 2021-04-20 |
| Verified Buyer |
|
| "Very satisfied" | |
| Greg Flechsig (Springfield) | 2021-04-19 |
| Verified Buyer |
|
| "Great easy shopping experience. Recommend this to others." | |
| B. Stein (Stafford) | 2021-04-16 |
| Verified Buyer |
|
| "I am very pleased with my purchase and the process. The protective vest I purchased arrived much faster than expected and it fits very well. I haven’t been able to test it out because I haven’t fallen yet but it feels like it will protect my back very well if I ever fall backwards while roller skating. I really like the way the Velcro belt hugs my torso and keeps the vest solidly in place. Thanks so much!" | |
| Cheryl Chamberlain (Mills River) | 2021-04-15 |
| Verified Buyer |
|
| "Perfect" | |
| francoise jeanpierre (Bronx) | 2021-04-15 |
| Verified Buyer |
|
| "Very easy and they got everything to me in a timely fashion. 10/10 would recommend using skate pro for getting all your skating needs." | |
| Mickey Romero (Arvada) | 2021-04-15 |
| Verified Buyer |
|
| "Great selection for what I needed being a adult female petite size. Ordering and shipping were both painless and easy. Lot's of reviews to also help me select what I needed." | |
| Esther Myong Hall (Columbus) | 2021-04-15 |
| Verified Buyer |
|
| "SkatePro rules!!! Huge inventory, great prices, fast shipping, no matter what's going on in this wild world. Ride Fast, Take Chances!!!" | |
| michael s. (Austin) | 2021-04-15 |
| Verified Buyer |
|
| "The shipping took a lot longer than expected but that could be due to covid delays and such but I had an excellent experience with Skate Pro!" | |
| Cassidy Gilmore (Saint Paul) | 2021-04-15 |
| Verified Buyer |
|
| "Despite international shipping, my order came in a week with no issues. Products were exactly what I ordered and comumication was on point. Fantastic experience, 10/10 would recommend/buy again." | |
| James Grilli (Manheim) | 2021-04-14 |
| Verified Buyer |
|
| "Absolutely positively amazing !!!! :)" | |
| Kori H. (Douglasville) | 2021-04-12 |
| Verified Buyer |
|
| "Ordering and shipping went well." | |
| Hugh Hurlow (Salt Lake City) | 2021-04-11 |
| Verified Buyer |
|
| "They claim my package has been delivered but it hasn’t and it also has an international clearance delay and haven’t been able to get help would not recommended this place Paid $800 by the way and haven’t seen any of it" | |
| Daytona Woods (Ticonderoga) | 2021-04-10 |
Reply from SkatePro: Hi Daytona, Thank you for leaving a review. Great that you directly have been in contact with our Customer Connection Team. I see that my colleague Yasin is handling your case personally to make sure that FedEx is holding themselves to their part of the order. If there is anything else, you know where to find us ✌ /Justin |
|
| Verified Buyer |
|
| "great quality and would recommend" | |
| David Wright (Jonesville) | 2021-04-08 |
| Verified Buyer |
|
| "Perfection" | |
| N. Fiorino (New Rochelle) | 2021-04-07 |
| Verified Buyer |
|
| "Skates arrived in a timely manner" | |
| Wesley m. (Junction City) | 2021-04-07 |
| Verified Buyer |
|
| "Good experience" | |
| douglas thornton (Seattle) | 2021-04-07 |
| Verified Buyer |
|
| "Good" | |
| Timothy cavage (Norwood) | 2021-04-07 |
| Verified Buyer |
|
| "Skate Pro answered all my questions in advance of my purchase." | |
| Stephanie Ehinger (Yelm) | 2021-04-07 |
| Verified Buyer |
|
| "Everything has been great, all part have met or exceeded my expectations. Delivery to the US is a little slow via FedEx but 10 -14 days with Covid pretty much had everything I asked for. Couldn’t ask for much more at this point" | |
| Ray Wright (Essington) | 2021-04-06 |
| Verified Buyer |
|
| "It was simple and easy. Got scooters pretty fast for being outside the US." | |
| Ricky Nelson (Wellington) | 2021-04-06 |
| Verified Buyer |
|
| "Good company was very helpful customer service" | |
| Derek P Carmichael (Buckley) | 2021-04-06 |
| Verified Buyer |
|
| "Super Fast and Safe shipping! You guys Rock!!" | |
| Deo D Stryker (Canandaigua) | 2021-04-06 |
| Verified Buyer |
|
| "Amazing service and fast delivery. My kid loves that he call build his own Pro Scoot!" | |
| SHANA ROBBEN (Mcpherson) | 2021-04-06 |
| Verified Buyer |
|
| "Eh.. took longer to ship item than expected. The skates ended up being to small and I don’t want to have to pay for shipping for skates I’ve never worn. I understand it’s international it just kinda sucks as a customer. I ended up gifting these skates to someone else and ordering skates from another company with a better return policy for myself. I will likely not order from skatepro again." | |
| Andrea S. (Saint George) | 2021-04-06 |
Reply from SkatePro: Hi Andrea, Thank you for taking the time to write an honest review. First of all, really sorry to hear that it was not clear enough beforehand that if you needed to return an item to us, that the costs will be for you as a customer. We know that overseas shipping can be quite costly, therefore, we have made a good agreement with UPS to offer a return label to our customers for $19,95. The price for this label is way cheaper compared to the local post offices in the US. We would still love to help you out to see if we can improve our size guide for you to possibly have chosen the right size directly from the start. We can also do something about the costs for the return label, we will figure that out together. If you would react to us on the email that has been sent out to you, then we take it from there✌ Again, apologies for the inconvenience. /Justin |
|
| Verified Buyer |
|
| "Just pretty D good" | |
| Z. Shen (Oakton) | 2021-04-06 |
| Verified Buyer |
|
| "The initial experience was great, order shipped decently fast too. However, I was unaware it was international, but that's OK... Until you have a return request. It's just not even worth bothering as they require you to pay for shipping. Don't believe the 1 yr return window thing... That's seems to be there because they know no one is going to spend the large shipping fee to return items. Also the shirt sizing is very weird, I wouldn't bother even trying as it's a gamble if it will fit or not, which after looking at the reviews seems to definitely be the case." | |
| Blake L. (Burnet) | 2021-04-06 |
Reply from SkatePro: Hi Blake, Thank you for leaving a review with us. You have 365 days with us to return your products. Of course, this should always be in the original state, as you have received it from us. As you are mentioning, the return comes indeed with a $19,95 cost, if you decide to take a return label from us. If you find a cheaper way to shipping it back to us, you are more than welcome to do that, of course! When it comes to sizing, we try to be as accurate as we can be in our size guides. If you feel that it's not right what we have visible on our website, please get in touch so we can sort it out and assist you to the right size. We are sorry for the inconvenience. /Justin |
|
| Verified Buyer |
|
| "The package took almost 3 weeks to arrive" | |
| YANNY FUENMAYOR (Richmond) | 2021-04-02 |
Reply from SkatePro: Hi Yanny, Thank you for taking the time to write a review👌 I am terribly sorry about the delay. Such a long waiting time is truly unacceptable.. FedEx has had major delays lately. Really sorry about that. i can see that we have issued a store credit for you of 15 USD as an apology. I am happy to see that your parcel has eventually been delivered. Please let us know if you have any questions /Vesta |
|
| Verified Buyer |
|
| "Great price and service. Quick overseas delivery with order status updates." | |
| Michael S. (Kissimmee) | 2021-04-01 |
| Verified Buyer |
|
| "I would definitely order from Skatepro again. Fast efficient and a great selection of products" | |
| Robert Probeck (St. Petersburg) | 2021-03-31 |
| Verified Buyer |
|
| "Great options and quality products" | |
| Chris Rosebrock (Lawrenceburg) | 2021-03-30 |
| Verified Buyer |
|
| "I've had great customer support from skatepro. They have replied in good time and have been very helpful and friendly" | |
| Ricky Roopnarine (Missouri City) | 2021-03-30 |
| Verified Buyer |
|
| "Have enjoyed the buying experience very much with these guys. My initial purchase of skis resulted in needing to initiate a warranty claim and Skate Pro took charge and got everything done ASAP. And when they didn't have the same skis in stock they sent me a similar but slightly more expensive pair without hesitation. Dealing with them via phone and email has been a breeze and will purchase from them again and again. No more worries even though buying from the US. Thanks again Skate Pro!!" | |
| Marc Dorfman (Rockville) | 2021-03-30 |
| Verified Buyer |
|
| "Skatepro was great. As a US buyer I had a great experience. Their prices on my Rossi BlackOps Senders totally smashed anyone else. I had to call to get some advice on whether or not to mount the bindings since I did not have my boots yet. The advice was great and saved me from having to do it twice. Great Job. I will be visiting this site again soon for other sports interests." | |
| Joel Atwood (Wilsonville) | 2021-03-29 |
| Verified Buyer |
|
| "Skatepro is a great supplier, even though it’s EU based. I’m a US customer and i’ve spent a descent amount of time browsing US scooter suppliers, and none of them compare to Skatepro. They have completes, they have custom parts, and the Scooter Builder helps riders figure out which pieces are compatible. My biggest complaint with skatepro is lacking instructions for beginners. Luckily y’all have a youtube channel and that helped a lot when getting the feel for building the scooter correctly. Additionally, for US customers expect 2 and 1/2 to 3 weeks for each delivery, but that’s just the nature of overseas shipping." | |
| Zachary Cross (Woodstock) | 2021-03-26 |
| Verified Buyer |
|
| "We have had good luck with these, they've held up well." | |
| P. McNamara (Escondido) | 2021-03-25 |
| Verified Buyer |
|
| "Very satisfied with the purchase. Items arrived as described and within the time promised to arrive. Will definitely recommend SkatePro again." | |
| Melissa Moore (Henderson) | 2021-03-23 |
| Verified Buyer |
|
| "Love the skates most of the products ordered are above and beyond." | |
| Christina O. (El Paso) | 2021-03-23 |
| Verified Buyer |
|
| "Great as an included item with ski purchase. I would use it for storage, but not shipping." | |
| Kevin Warren Hanft (Basking Ridge) | 2021-03-23 |
| Verified Buyer |
|
| "Fast shipping even with COV19🐸" | |
| Laurent Sauvanet (Secaucus) | 2021-03-23 |
| Verified Buyer |
|
| "It's a secure shop, easy to use and the shipping was fast, i totally recommend it" | |
| Nikolas Pineda Tejada (Hackensack) | 2021-03-23 |
