Reviews of SkatePro
Verified Buyer | |
"Amazing team, excellent services. Thanks" | |
Corneliu Butnariuc (Naples) | 2019-07-29 |
Verified Buyer | |
"Best customer service I've had in a long time. Super fast shipping. Great communication. Would give 10 stars if it was an option." | |
Travis Kali (Runnemede) | 2019-07-29 |
Verified Buyer | |
"Do not order from this company, I ordered a skateboard on July 1 and here it is July 23 and I have not received it, they told me they would send me another one and now they will not respond to my emails. Poor customer service" | |
Shandi Slater (Clifton ) | 2019-07-24 |
Reply from SkatePro: Thank you for taking the time to write a review. I am sorry to hear about your experience. I can see the original parcel was lost during the delivery. However, we kept in touch with you the whole time and we indeed re-shipped the parcel with UPS which was delivered to you. We are really sorry for the delay 😕 /Denisa |
Verified Buyer | |
"Great deal and fast shipping. What more could you want. Killer product too." | |
Kenneth Huskey (Chico) | 2019-07-24 |
Verified Buyer | |
"Love skate pro.... definitely would recommend e to buy from this guys... Shipping is fast and super friendly staff.. MADS and Mathias were really nice and patient...." | |
subramanyam bommaraju (niskayuna) | 2019-07-18 |
Verified Buyer | |
"Love skatepro! Definitely shop here from now one." | |
Clarissa heller (Shoreline) | 2019-07-15 |
Verified Buyer | |
"Very fast shipping and customer service!" | |
A. Morano (Dillon) | 2019-07-15 |
Verified Buyer | |
"Excellent customer service. Tried to pinpoint the right shoe size. Helpful and size recommended was correct." | |
Jill Buffie (Elko New Market) | 2019-07-11 |
Verified Buyer | |
"Skate Pro was very helpful in figuring out what Skate size to get. Very fast shipping to the US. Highly recommend." | |
Ofelia C. (Temecula ) | 2019-07-09 |
Verified Buyer | |
"Amazing- speedy and great product" | |
Cecily Salinas (New York) | 2019-07-09 |
Verified Buyer | |
"Great service! Package got here within a week and all in once piece. Great service when needing questions. Very reliable! Great company!" | |
Christian Eric Tanner (Smethport) | 2019-07-09 |
Verified Buyer | |
"Fast service I got my skates real fast and they were in new box and exact what I wanted . Thanks guys !:)" | |
john h. (edina) | 2019-07-06 |
Verified Buyer | |
"Quick shipping to U.S. It is hard to find these Fischer Turnamic mounting plates at online recreational stores at this price in the U.S. I tried a search engine online with the term "turnamic mounting plate" and could not find much so in the U.S. with the shipping costs, oddly, will make them more expensive than ordering from Denmark so I ordered them from SKATEPRO." | |
D. Smits (Denver) | 2019-07-04 |
Verified Buyer | |
"no problems, skates arrived in amazingly quick and perfect!" | |
Nicole c. (Tampa) | 2019-07-04 |
Verified Buyer | |
"Ordered an item with an extra $45 expedited shipping. Got an email the same day saying the shipping label was created. It wasn't until 5 days later AFTER I emailed them about updated tracking info that it was finally shipped. I received an email from UPS saying it was going to be delivered the next day. A few hours later, I received another email from UPS saying it was going to be another 6 days before the package arrived. Don't waste your money on expedited shipping, because it's not any faster since this company can't seem to ship things when they're purchased. And honestly, I just wouldn't recommend buying from them at all. First and last terrible experience with this company. Will not recommend." | |
S. Pierce (Edinboro) | 2019-07-03 |
Reply from SkatePro: Thank you for taking the time for writing this review. We're really sorry about the waiting time for your parcel. I can see you were informed in checkout and in your order confirmation about the delivery time frame and that you indeed received the package within the time frame. But we're really sorry if this information wasn't presented clear enough and it has been leading to a misunderstanding of the delivery time. I can see that after contacting us and after a mutual agreement we have given you some compensation to your customer credit account. 🙂 /Denisa |
Verified Buyer | |
"Love SkatePro - your employee Denisa helped me on another order for my wife, great representative for SkatePro!" | |
Kent L. (Novelty) | 2019-07-01 |
Verified Buyer | |
"Can't get skates like this in the US. Faster shipping than domestic somehow too. This company rules!!" | |
Gregory M Kuhn (Minneapolis) | 2019-06-24 |
Verified Buyer | |
"The best guys uu guys are awesome ." | |
Adrian Arriero (Santa Ana) | 2019-06-24 |
Verified Buyer | |
"Both experience I've had with SkatePro were great. I was truly impressed at the staff. They were extremely helpful and went the extra mile. The prices beat all other sites I checked, the products are very high quality, and the delivery has been super fast each time. They've been a pleasure to work with and I look forward to ordering from them in the future. For skates I will always recommend SkatePro!!" | |
M. Stewart (Baltimore) | 2019-06-17 |
Verified Buyer | |
"The pads came a lot faster than the websites delivery estimate." | |
Charles Hicks (Forest Hills) | 2019-06-17 |
Verified Buyer | |
"I love it so much fun" | |
Robert Romanoff (Pawtucket) | 2019-06-17 |
Verified Buyer | |
"Great company. Filled order exactly as stated and shipped to United States within two weeks. The only issue I had was I did not realize the company was in Europe and not the United States. Prices were better than the U.S. prices." | |
Dan Huff (Saint Augustine) | 2019-06-17 |
Verified Buyer | |
"I was extremely happy with the service and prices at SkatePro. Prompt delivery and the product was exactly as described." | |
N. Ferguson (Portland) | 2019-06-13 |
Verified Buyer | |
"Awesome skates!" | |
Kendrick Kassapian (Winterville) | 2019-06-12 |
Verified Buyer | |
"I was happy with my skates and they were delivered rather quickly" | |
Rene Romero (Riverside) | 2019-06-11 |
Verified Buyer | |
"Sent it to my grandson for his birthday. Once again, SkatePro- HOMERUN! It not only got there early he was able to ride it the next day!! Btw, I had bought his older brother one for Christmas past!! Our new favorite "Gifting site" we have 5 Grandsons!!" | |
Brian J Daley (Stoneham ) | 2019-06-04 |
Verified Buyer | |
"Good Company and Very helpful!!" | |
Josue Quesada (Garland) | 2019-06-03 |
Verified Buyer | |
"Great customer service as always. Always pleased with our purchasing experience when ordering from Skatepro." | |
Cole P. (Cartersville) | 2019-06-03 |
Verified Buyer | |
"Skates came in great condition and fast shipping." | |
Dania Monique Ramirez (San Bernardino) | 2019-05-31 |
Verified Buyer | |
"Great, really great!" | |
Maxston Backlund (Santa Barbara ) | 2019-05-29 |
Verified Buyer | |
"Everything came ahead of time" | |
Luna Doones (King George) | 2019-05-29 |
Verified Buyer | |
"I’m in California and I got my order almost supernaturally fast! Just make sure your bank doesn’t charge a bs international transaction fee, I have Bank of America and they charged me nine dollars for the $300 purchase I made. But this is a great company and their products are revolutionary." | |
Christopher B. (Valley Village) | 2019-05-29 |
Verified Buyer | |
"Goid quality and fast shipping.got ut way faster than the estimate" | |
Justin P. (Dighton ) | 2019-05-27 |
Verified Buyer | |
"Amazing service and delivery time. Would definitely buy from again" | |
C. Kuemerle (Commerce City ) | 2019-05-23 |
Verified Buyer | |
"Fast shipping from Denmark and product is great." | |
Beki Hage (Kenmore) | 2019-05-20 |
Verified Buyer | |
"Still no skates...no updates..." | |
Brett Kolcun (Toledo) | 2019-05-20 |
Reply from SkatePro: Hi Brent, We are truly very sorry for all the delay on your parcel. The USPS has had a lot of trouble after the pilots' strike and it does look, that they might have lost your parcel. We have already started an investigation but due to the very long waiting time for you, we have agreed with you on a refund. Our apologies for all the inconvenience. /Justin |
Verified Buyer | |
"Very good" | |
Aleksandra Ignatowska (Carmichael) | 2019-05-14 |
Verified Buyer | |
"Fast Shipping from Denmark. Great products. Happy" | |
Lee Schwalenberg (Kaukauna) | 2019-05-14 |
Verified Buyer | |
"Overall positive, I loved that you guys sent a email to confirm the purchase and another one later on to provide tracking information, the package came a day earlier which is always nice the only bad thing that I could say is the packaging was a little ghetto but nothing was damaged and I also did didn't get a free sticker lol, I would overall recommend you guys to anyone who is thinking about making a purchase." | |
Kenneth O. (Logan) | 2019-05-13 |
Reply from SkatePro: Happy to hear that everything has arrived and luckily not damaged in any way. I'm very sorry for the way you did receive it. We always try to avoid these things but sometimes, unfortunately, these things do happen during transport. About the sticker, very sorry for that, we could add a bunch of stickers to your next order or even ship it out these days to you, if you prefer so! If so, please get in touch! /Justin |
"I Had to wait 2 weeks since i live in Chicago but it was worth it, i got my scooter and im happy with it. If you want to buy something from SkatePro, then just do it." | |
m. ;] | 2019-05-11 |
Verified Buyer | |
"Pros - Shipping was fast. Received the stuff I ordered. Cons - The box that I received my order in looks like it was ran over a few time. Now I understand it could just be the fault of the shipping company. But extra precautions can be taken like putting it in another box with packing peanuts or bubble wrap. So that’s why I’m rating it 4 stars and not 5." | |
David m. (WOODSIDE) | 2019-05-08 |
Reply from SkatePro: Hi David, Happy to hear that the shipping was fast but, unfortunately, not in the shape as we would have wanted it too. I'm very sorry about this. Thank you very much for your feedback! /Justin |
Verified Buyer | |
"Great" | |
Cyrus Robles (San Diego) | 2019-05-07 |
Verified Buyer | |
"Awesome experience! Shipping time wasn’t too bad considering the skates came from overseas (and I didn’t pay extra for expedited). Skates were well packaged and protected. Beautiful, quality skates- my daughter loves them and hates taking them off! Will definitely use this site again for future skate purchases!" | |
Sarah S. (New Albany) | 2019-05-07 |
Verified Buyer | |
"Amazing" | |
Sergey Urakhchin (Chicago) | 2019-05-06 |
Verified Buyer | |
"Very good options on all products and skates. Great variety of selections, and ordering is easy. Shipping to U.S. was quicker that expected." | |
Thomas Rutter (Washington) | 2019-05-03 |
Verified Buyer | |
"Cannot believe how fast the skis came from Denmark to US. Strongly recommend this place. I would definitely buy again." | |
Jae Kim (Lake Oswego) | 2019-05-02 |
Verified Buyer | |
"Excellent website." | |
Jonathan Fernandez (Fayetteville) | 2019-05-02 |
Verified Buyer | |
"Excellent customer service and fast shipping to the USA, sKATEpRO is the Best!" | |
Ashleigh Flowers (CLARKSVILLE) | 2019-05-01 |
Verified Buyer | |
"Always really awesome! Will be back soon!" | |
Andrew Labout (Highlands Ranch) | 2019-04-30 |
Verified Buyer | |
"hey guys the USPS tracker doesnt have any update since 3 days ago. On its way? tak" | |
CHRISTOPHE CORNUBERT (PALM SPRINGS) | 2019-04-30 |
Reply from SkatePro: Hi Christophe, We are very sorry for all the delay on your parcel. The USPS has had a lot of delays due to the pilots' strike of the SAS (Scandinavian Airways). They have processed all the parcels by now and you may expect it the following days. Again, our apologies! /Justin |
Verified Buyer | |
"I did a lot of research before buying my first official pair of rollerblades and I have to say I’m more than satisfied with this brand of skates. Best investment ever!" | |
Melissa C. (Clearwater) | 2019-04-29 |
Verified Buyer | |
"I was a little nervous being that my order was shipping from Denmark. I was amazed at how quickly the items came and the communication during the whole process. 5 stars from me." | |
Josh T. (South Jordan) | 2019-04-26 |
Verified Buyer | |
"highly recommended... great selection and fast shipping.... keep it up Skate Pro" | |
Christian N Martinez (Lanham) | 2019-04-24 |
Verified Buyer | |
"Highly recommend! Very impressed with the fast shipping and great quality of the items we received. Customer service is excellent, great communication! I knew exactly where my items were every step of the way. The items got here faster than expected which is a plus when you have an inpatient teenager! You can tell this company really cares and puts their customers first!" | |
Maggie Simmons (Virginia beach) | 2019-04-23 |
Verified Buyer | |
"Arrived earlier than expected, great scooter, child loves it!" | |
Samuel E. (Tenants Harbor) | 2019-04-23 |
Verified Buyer | |
"I am shocked at what great value I received! I’ve been looking for this pair of skis for over two months in the US. I stumbled upon your site on a Sunday morning, within a week and a half not only did I have my purchase but it was over $150 less than anywhere in the United States! And ship for free! Unbelievable, thank you!" | |
Gary R Wald (Clinton twp) | 2019-04-23 |
Verified Buyer | |
"This was my first time ordering from SkatePro and, though a cross-country skier for many years, my first time venturing into rollerskis. For the investment . . . really wanted to get it right. Had done a lot of homework/research on my own, but the staff at SkatePro were invaluable. Received delivery (early) just yesterday and the equipment was perfect! Have been out three times already and am thrilled. Need some practice, but - the boots fit perfectly, skis and bindings are excellent - couldn't be more pleased. The box was pretty beat up from shipping - enough that we were a little worried something could have fallen out of one of the gaps in the cardboard (so - next time maybe a stronger box and taping). Many thanks for all your help and the quality of your work and products! ~Sharon" | |
Sharon Leroy (Everett) | 2019-04-22 |
Verified Buyer | |
"Went out of their way to make sure I was satisfied with my purchase. Thanks again." | |
Kyle F. (Barrington) | 2019-04-16 |
Verified Buyer | |
"excellent service and product. totally happy" | |
Gerald Baxter Pence (Katy) | 2019-04-15 |
Verified Buyer | |
"Excellent" | |
Jo A Seel (SEATTLE) | 2019-04-15 |
Verified Buyer | |
"Great price. It arrived fairly fast from what I expected." | |
MIGUEL A GARCIA (Grand Prairie) | 2019-04-15 |
Verified Buyer | |
"I am very happy with my recent purchase. I have already recommended Skate Pro to my friends and family. Thanks again" | |
andrew wilson (hobart) | 2019-04-13 |
Verified Buyer | |
"I still can't believe they shipped my skis all the way from Denmark, and they arrived really fast, and for a good price. I was a bit concerned about ordering from overseas to the USA but there was no problem at all, just like ordering from any store here. Oh, and yes, the skis are great, very happy with the purchase." | |
Marcelo Ramos (San Jose) | 2019-04-11 |
"Great prices. Customer service was very helpful with steering me to the right choice between the powerslide next lineup." | |
Benjamin Rencher (Broomfield) | 2019-04-10 |
Verified Buyer | |
"Shipped to US and everything arrived quickly and in great condition. Basically unbeatable prices with the current exchange rate." | |
Nathan Tarte (Denver) | 2019-04-10 |
Verified Buyer | |
"Very good delivery and arrived as expected quickly. Would use again." | |
J. Fisher (East Grand Rapids) | 2019-04-10 |
Verified Buyer | |
"I was so impressed by the staff at Skatepro, They were extremely friendly and went way above and beyond to get the scooter I purchased. This is customer service that just doesn't exist anymore" | |
Leslie Borgen (Saint Louis Park) | 2019-04-08 |
Verified Buyer | |
"Excellent experience. Shipping was quick, about 9 days to the US for free! Thank you." | |
J. Hyland (Readfield) | 2019-04-08 |
Verified Buyer | |
"This is a great site. Huge selection of products. As a father, researching everything for my 12 year old son. He loves his scooter, Ethic Pandemonium with all Ethic Parts. Lightweight. Products came earlier then expected. I will definitely shop here again!!!" | |
James Miller (Aurora) | 2019-04-08 |
Verified Buyer | |
"Great service!" | |
Jeff Borhek (Weston) | 2019-04-08 |
Verified Buyer | |
"At 66 years young still nice to see a bright company service team thats polite true and honest..thanks guys Ed" | |
Ed Johnson (Garden City) | 2019-04-07 |
Verified Buyer | |
"Best prices and great service!" | |
Piotr Drabik (Palos Park) | 2019-04-04 |
Verified Buyer | |
"Very pleased with the service and the products. Would definitely use them again." | |
Mark Clarke (New Meadows) | 2019-04-03 |
Verified Buyer | |
"Thanks, you guys are legit!" | |
Chris P. (Brooklyn) | 2019-04-03 |
Verified Buyer | |
"I purchased skis from SkatePro. Fast and free delivery to the States. Everything arrived in tip top shape." | |
AARON M. (ENTERPRISE) | 2019-03-29 |
Verified Buyer | |
"Justin was an absolute champ in helping me get the skates returned so they could be exchanged for the right size. It's still weird that buying a return label wasn't built in to the return process here on the site and necessitated an email chain with customer service to sort out but they did for a very reasonable cost. All in all it was a satisfying experience." | |
Joseph S. (Orlando) | 2019-03-28 |
Reply from SkatePro: Happy to help you out here, we are working very hard to get some better options for our US customers so we do hope to have some better options soon! Let us know if we can help you out with anything! /Justin |
Verified Buyer | |
"Shipping came through faster than expected and I’m loving my new jibber. Suggest a little more packing to increase the structure of the shipping box as mine was alllll kinds of messed up when I got it so was a lil upset but luckily the board was all good. Thanks for the beaut and fast shipping!" | |
Nicholas costa (Phelan) | 2019-03-28 |
Verified Buyer | |
"Excellent company, easy transaction" | |
Chris W. (Decatur) | 2019-03-28 |
Verified Buyer | |
"Shipped in a timely manner (3-5 days) which is great for international shipping." | |
Anthony Moschetti (RENO) | 2019-03-27 |
Verified Buyer | |
"Just as advertised!! Great service and and speedy delivery. Thank you!" | |
David C. Scholl (Paradise Valley) | 2019-03-27 |
Verified Buyer | |
"Great service." | |
Richard Calhoun (Denver) | 2019-03-27 |
Verified Buyer | |
"Skatepro has become my go-to place for skate parts." | |
Shawn H. (East freedom) | 2019-03-26 |
Verified Buyer | |
"Shipping was so so" | |
Kyle Y. (SAN DIMAS) | 2019-03-26 |
Reply from SkatePro: Hi Kyle, I'm sorry to hear that you did think that the delivery was so so. Delivery to the US does take 4-7 business days. In your case, you did order on Sunday the 10th of March, and you actually did already receive it on the 14th. I'm sorry that this wasn't quick enough for you. If you do have any issues or feedback, please get in touch with us! /Justin |
Verified Buyer | |
"When I couldn't find the gear I needed, SkatePro had my back. They managed to speedily ship me my purchase across international waters, and my new gear was very competitively priced. Customer Service, package tracking, and attention to detail are excellent. Thanks, SkatePro. I'll be ordering from you again, soon." | |
Morris Harrell (Cimarron) | 2019-03-26 |
Verified Buyer | |
"I needed 2018/2019 Head Supershape i.speed skis for a good price and I got them vith SkatePro help. Great customer service, great communication and speedy shipment. Thanks a lot, SkatePro!" | |
Alexander Kuleshov (Brookline) | 2019-03-25 |
Verified Buyer | |
"Awesome customer service, above and beyond expectations!" | |
Christopher W. (San Diego) | 2019-03-25 |
Verified Buyer | |
"My son needed new shoulder pads for hockey. We could not find the ones he wanted locally (CCM Tacks 3092), they were only available in his size on SkatePro. We ordered not realizing they were in Denmark (we are in the USA), but with normal shipping they arrived to us within a week. Very happy with the purchase, service and shipping time." | |
Jesse Klein (Union) | 2019-03-25 |
Verified Buyer | |
"Just wanted to give my opinion about Heads Freestyle ski - The Caddy. The ski is made for big jumps and everything big you can imagine. Therefore it's a perfect choice for advanced Freeskiers who practise already on medium or big jumps. The sandwich construction and the rocker also make the ski surprisingly good carving down any slope in any condition. The rocker also helps to use the ski in freeride terrain if it's not deeper than 30cm. As most of the people reading this are probably looking for the freestyle aspects we are going to take a closer look at that. It is very stiff which definetly helps when jumping medium - big kickers. Also it is perfect for sliding rails or even more advanced jib features such as pyramids or walls. The strong edges are perfect for halfpipe skiers as I tried the Caddy in the biggest halfpipe in the world in Laax. And as always, great service by SkatePro" | |
Moritz Klein (Burscheid) | 2019-03-22 |
Verified Buyer | |
"Purchased volkl Racetiger on Thursday ,I was skiing on them following Wednesday in Maine . Fantastic service! Will buy from again. Do nit be concerned about the shipping if you live in the US." | |
BRIAN K. (BURNHAM) | 2019-03-21 |
Verified Buyer | |
"Skis were as described. Very quick shipping. Excellent price! Would not hesitate to use again." | |
Bruce Schwartz (Sunnyvale) | 2019-03-19 |
Verified Buyer | |
"very easy to work with" | |
Kevin Webb (New Berlin) | 2019-03-19 |
Verified Buyer | |
"SkatePro is fantastic. I contacted them to check if they had a set of skis in a different length than those listed on the website. The rep responded to me in a timely fashion, indicating she could check one of the additional stores, did so, and soon shipped exactly what I wanted (overseas) at the best price I could find anywhere." | |
Chris Leveille (Woodbury) | 2019-03-19 |
Verified Buyer | |
"Shipped quickly to US and kept us up to date with progress. Very impressed. Definitely a returning customer." | |
Avery Lyle (Mesa) | 2019-03-18 |
Verified Buyer | |
"Bought a new pair of Head skis. Best price I could find and then they mounted the bindings for free and shipped them to me in Hawaii for free. Hard to beat that kind of service. While the box itself was water damaged the skis were in mint condition. Would definitely use SkatePro again." | |
tim s. (kailua) | 2019-03-18 |
Verified Buyer | |
"Good product in a timely manner...very good experience" | |
Robert Whittington (Garner) | 2019-03-18 |
Verified Buyer | |
"Awesome service. Ski arrived on time with no problems. Great service and will buy from SkatePro anytime." | |
David Horne (Avon) | 2019-03-18 |
Verified Buyer | |
"Awesome price and timely service. Will buy from skate pro again!" | |
Wade S. (Belmar) | 2019-03-18 |
Verified Buyer | |
"Best price available for Atomic Hawx Prime 105 W. Delivery much quicker than expected." | |
Madelene K. (New Windsor) | 2019-03-18 |
Verified Buyer | |
"Great price and my ski boots were shipped promptly! If you live in the US and can wait a few extra days for the customs process, I’d recommend giving SkatePro a look" | |
Pete D. (Conshohocken) | 2019-03-14 |
Verified Buyer | |
"Fast shipping to USA (I live in Pennsylvania) - Great pricing, will buy from again" | |
eugene kim (philadelphia) | 2019-03-11 |