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Reviews of SkatePro
 Verified Buyer |
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| "Good product at a reasonable price! Was surprised to see it come from Europe!" | |
| M. Wood (Edmonton) | 2023-06-22 |
Reply from SkatePro: Hi Montgomery, thank you for taking your time to give us feedback. We definitely don't want to surprise you with this fact. 😁 We don't indicate it on the product's page, but it can be found in our Terms & Conditions and also in our Company information that we're a Danish company based in Denmark. We're happy to hear that you like our product. We wish you a nice day! ✌ /Your SkatePro Team |
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| Verified Buyer |
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| "Excellent experience, fast shipping. My son loves his scooter! Thank you from Canada!" | |
| Heather C. (London) | 2023-06-21 |
| Verified Buyer |
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| "Great service" | |
| john melrose (Toronto) | 2023-06-21 |
| Verified Buyer |
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| "I did not see any identification on this .ca site that the product was actually shipping from Denmark. That was quite surprising. Beyond that no issues w product and order." | |
| Julian Holenstein (Thunder Bay) | 2023-06-20 |
Reply from SkatePro: Hi Julian, thank you for taking your time to give us feedback. We're sorry to hear that you had difficulties with our website. We don't indicate it on the product's page, but it can be found in our Terms & Conditions and also in our Company information that we're a Danish company based in Denmark. We wish you a nice day! 😊 /Your SkatePro Team |
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| Verified Buyer |
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| "For ordering from another country (I’m in Canada), shipped awesomely fast! Fantastic. Thank you." | |
| Edmond Whiteside (Winnipeg) | 2023-06-20 |
| Verified Buyer |
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| "Order arrived in quick time. The scooter is nice it is the second one that I have ordered from Skatepro. The only problem is with the scooter itself. I noticed that one of the bolts that holds the brake on was stripped, which didn’t really seem to matter as we didn’t need to remove the brake, however, after a few of use the brake itself broke off and now I need to find a replacement." | |
| Chris Ward (Cumberland) | 2023-06-20 |
| Verified Buyer |
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| "All perfect, thank you: )" | |
| Oleksandr Remniakov (Edmonton) | 2023-06-20 |
| Verified Buyer |
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| "My order was shipped and arrived in pristine condition. Very happy with the order and would not hesitate to order from you guys again!" | |
| William L. (Montréal) | 2023-06-20 |
| Verified Buyer |
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| "Box was pretty beat up but everything made it. Quick shipping. Good pricing. Good communication." | |
| Miguel S. (Chestermere) | 2023-06-12 |
| Verified Buyer |
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| "Very happy with the inline skates. Great selection and availability. Shipping was relatively quick considering it was coming from overseas." | |
| Rachelle Dillon (Winnipeg) | 2023-06-11 |
| "Brutal. Placed an order. The day before the delivery date my order still said processing. I call customer service, they inform me that they don't have all of the items that I have ordered. Been waiting a week for nothing, when I could have ordered from a company who can actually fulfill their orders." | |
| Jason D. (Ottawa) | 2023-06-06 |
Reply from SkatePro: An order gets stuck in the system because of the so called "open support", which remains open when the customer contact us through chat/email. The order slows down because the system thinks that some changes have to be made on that order. You contacted us on the 3rd, which is a Saturday, us from customer service do not work that day and can't close the open support. This cause the delay of processing the order. /SkatePro Team |
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| Verified Buyer |
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| "As described and good delivery time" | |
| Keri Murray Sotropa (Kimberley) | 2023-06-04 |
| Verified Buyer |
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| "Fast delivery" | |
| Jose L. G. (LaSalle) | 2023-06-04 |
| Verified Buyer |
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| "My order was shipped and arrived in pristine condition. Very happy with the order and would not hesitate to order from you guys again!" | |
| Neil Robinson (Hamilton) | 2023-06-02 |
| Verified Buyer |
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| "Great product. Some of the products were on back order. Skatepro completed the order when all the products were available at my request. I will definitely order from them again." | |
| Dale Cosh (Bobcaygeon) | 2023-06-01 |
| Verified Buyer |
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| "Got what I hoped to get. Fairly fast. Free shipping." | |
| Ryan P. (Calgary) | 2023-06-01 |
| Verified Buyer |
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| "Quick shipping. My son loves his scooter." | |
| Emily Clermont (Armstrong) | 2023-06-01 |
| Verified Buyer |
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| "Super fast shipping" | |
| Stephen Reid (Kitimat) | 2023-05-29 |
| Verified Buyer |
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| "Awesome blades. Thanks" | |
| Justin McNaughton (Southampton) | 2023-05-29 |
| Verified Buyer |
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| "I love the selection, and the staff has been really nice when I need help, but the return process has been a huge frustration. I have had to return rollerblades twice even after using the sizing guides and measuring my feet very carefully. That's $20 to return each pair plus another $40 to ship each another pair... I've paid for a full pair in trying to find the right ones and it's downright annoying. Wish they had better shipping return policies." | |
| Jamie Jukna (St. Albert) | 2023-05-28 |
Reply from SkatePro: We sincerely apologize for the inconveniences. We will take a look at our return policy to see if it can be adjusted. Moreover, we will do our best to correct size charts, to avoid situation where it is hard to find the correct one. /SkatePro Team |
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| Verified Buyer |
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| "Very impressed and appreciative for the amazing service. I love my skates and am very happy with skatepro. Thanks 🤙👌" | |
| Calum Lively (Prince George) | 2023-05-27 |
| Verified Buyer |
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| "Excellent. Arrived early. Ordered two pairs of roller ski and boots." | |
| Viorel Piciu (Montreal) | 2023-05-24 |
| Verified Buyer |
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| "Great products. Great pricing and considering it ships from so far from me it really didn't take very long to get to me. I'm a happy customer" | |
| Ken Roberts (Brighton) | 2023-05-23 |
| Verified Buyer |
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| "Good I really like skatepro. But for the more long distance orders the boxes need to be taped better for the second time the order has shown up with the box wide open." | |
| Michael evans (vernon) | 2023-05-22 |
| Verified Buyer |
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| "Fast, efficient service. Excellent product!" | |
| Linda Johnston (Medicine Hat) | 2023-05-21 |
| Verified Buyer |
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| "good" | |
| X. zhu (white rock) | 2023-05-21 |
| Verified Buyer |
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| "Forks didn't come with the shim, as noted in add. Called to get part sent, haven't heard anything back yet, so not happy." | |
| Ryder Brian Kunkel (Penhold) | 2023-05-17 |
Reply from SkatePro: Thank you for your review. We already contacted you to find out more about your parcel and to further assist you with your issue. We will our best to improve our service. //SkatePro Team |
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| Verified Buyer |
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| "Roller skis as described. Recommend installation" | |
| colin morris (Kamloops) | 2023-05-17 |
| Verified Buyer |
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| "Beautiful product, easy process!" | |
| Graham Vogt (Port Sydney) | 2023-05-16 |
| Verified Buyer |
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| "Everything came and was right on time!" | |
| Max Desjardins (Sherwood park) | 2023-05-10 |
| Verified Buyer |
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| "All great" | |
| Pocholo Dado (Calgary) | 2023-05-10 |
| Verified Buyer |
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| "Hello, sorry to say that we need to return the product, nothing wrong with the product itself but the size is way too big. How can we return it and make an exchange for much smaller size S. Thank you for help" | |
| Anabela Salgueiro (Brossard) | 2023-05-10 |
Reply from SkatePro: Thank you for the review. You can book a return with us here: https://www.skatepro.ca/en/d58.htm. //SkatePro Team |
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| Verified Buyer |
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| "Excellent customer service and solid product. 👍" | |
| Mitchell Rice (Regina) | 2023-05-09 |
| Verified Buyer |
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| "My son absolutely loves his scooter!" | |
| S. Stanley (Pitt Meadows) | 2023-05-08 |
| Verified Buyer |
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| "Everything came quick and got everything I asked for" | |
| Rylee Vorra (Medicine hat) | 2023-05-08 |
| Verified Buyer |
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| "Good company to work with. Product is as advertised." | |
| Randall Krawec (Calgary) | 2023-05-03 |
| Verified Buyer |
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| "Perfect company" | |
| Matthew Duchesne (Saint-Huber) | 2023-05-02 |
| Verified Buyer |
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| "Very simple to order. Good selection. The shipping time was decent enough." | |
| Carson Braun (La Crete) | 2023-05-02 |
| Verified Buyer |
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| "Shipping costs and times were appropriate given that this order was Denmark to Canada. My son loves his new Deck and grip tape. Overall an enjoyable experience." | |
| Shannon G. (Nepean) | 2023-05-02 |
| Verified Buyer |
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| "Clear description of the products, fast delivery, good quality" | |
| Anna K. (Charlottetown) | 2023-05-01 |
| Verified Buyer |
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| "Everything shipped and arrived quickly to Canada" | |
| Chris Booth (Kanata) | 2023-05-01 |
| Verified Buyer |
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| "Quick to ship, my son is super happy with his new park skates." | |
| Brian M. (Airdrie) | 2023-05-01 |
| Verified Buyer |
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| "So far so good no complaints 👌... I'm pleased shipping is quick to canada, great product and service" | |
| Michael V. (Lethbridge) | 2023-05-01 |
| Verified Buyer |
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| "Excellent service. Speedy delivery. Top notch." | |
| Tony Kirkwood (Whistler) | 2023-05-01 |
| Verified Buyer |
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| "I’m 6’3 size 14 feet. The 14’s are a little tight, but it’s not killing my feet at all so I can manage. I’m sure the inner boot will expand slightly. Otherwise, solid company and good delivery times from Denmark to Canada. I put 60KM on these over 3 days. They work amazing, highly recommended. Be careful, 110MM wheels ain’t cheap! Thank you!" | |
| Evan Moller (Barrie) | 2023-04-30 |
| Verified Buyer |
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| "Perfect" | |
| Logan Senecal (Mirabel) | 2023-04-30 |
| Verified Buyer |
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| "Ordering was easy, product was as described and was delivered promptly." | |
| Dan Runcie (Swift Current) | 2023-04-30 |
| Verified Buyer |
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| "Perfect" | |
| Line Aube (Chicoutimi) | 2023-04-29 |
| Verified Buyer |
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| "i really like my new stuff thanks" | |
| Liam Hartwell (Princeton) | 2023-04-27 |
| Verified Buyer |
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| "Took quite a while to get the order from Denmark, the seat is awesome the handgrips are poor quality." | |
| Steven Hanson (Estevan) | 2023-04-26 |
Reply from SkatePro: Thank you for your review. We are glad you at least one product and we can gladly recommend more qualitative models in the future (for the grips).😊 Unfortunately, the delivery time does not depend on us. We are sorry it arrived one day later. The weekend was in between and I can only assume the delivery company was overload in that period. Hoipe you still enjoy the products. //SkatePro Team |
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| Verified Buyer |
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| "Great product and fast delivery" | |
| Eric V. (renfrew) | 2023-04-26 |
| Verified Buyer |
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| "Good product, quick delivery" | |
| Jonathan Truong (Toronto) | 2023-04-25 |
| Verified Buyer |
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| "Exactly as expected and given the distance travelled, it showed up pretty quickly!" | |
| Quinn Thompson (Cambridge) | 2023-04-24 |
| Verified Buyer |
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| "Skate is good. My son every day use this transport 😊 Thanks" | |
| Anna Nesterenko (Winnipeg) | 2023-04-24 |
| Verified Buyer |
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| "Thank you for helping me learn to snowboard with grace! Order was packed well and delivered quickly." | |
| Heidi Ogden (Revelstoke) | 2023-04-20 |
| Verified Buyer |
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| "Second scooter purchase from this site, product came on time and as advertised. No complaints. Will definitely purchase again." | |
| Brian Richardson (Gananoque) | 2023-04-18 |
| Verified Buyer |
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| "Sooo Happy I found this site!! Spent yrs looking for specific old brand bmx parts and SkatePro has Every Single One....And more! I have since been recommending every person I know to not bother with local shops and go online to SkatePro Only! Never once been disappointed! 10☆" | |
| K. Roblee (Cornwall) | 2023-04-17 |
| Verified Buyer |
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| "Bought this for the nostalgia and no complaints here." | |
| Andrew Malone (Ottawa) | 2023-04-17 |
| Verified Buyer |
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| "The axles didn’t fit my skate due to a big bulky metal chunk at the head of the axles" | |
| Mark Steadman (Inverness) | 2023-04-17 |
Reply from SkatePro: Thank you for this review! I'm so sorry to hear about your experience 😕 You are always welcome to contact us when you find a malfunction or defect on a product you bought. We have contacted you through email. We're looking forward to sorting this out with you // Melita |
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| Verified Buyer |
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| "Great skate board and fast delivery" | |
| K. Melnik (Tecumseh) | 2023-04-17 |
| Verified Buyer |
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| "Awesome for showing import fees so I know how much I am actually spending." | |
| Jacob Pynn (Kitchener) | 2023-04-17 |
| Verified Buyer |
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| "It was great. Everything was a ordered. Very happy with product" | |
| Marcelle Dallaire (Timmins) | 2023-04-17 |
| Verified Buyer |
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| "Everything came as promised and was delivered when I was told it would be. I will definitely order again from them." | |
| Cam Kimberley (Barrie) | 2023-04-12 |
| Verified Buyer |
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| "Product delivered on time as ordered." | |
| Nikolai Paterak (Whitehorse) | 2023-04-12 |
| Verified Buyer |
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| "⭐️⭐️⭐️⭐️⭐️" | |
| Gavin Shangraw (Grande Prairie) | 2023-04-12 |
| Verified Buyer |
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| "Everything as intended great products I am super hyped ✌️" | |
| Reuben Winch (Hanmer) | 2023-04-11 |
| Verified Buyer |
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| "Great service, timely delivery." | |
| CRAIG PETERSEN (NORTH VANCOUVER) | 2023-04-11 |
| Verified Buyer |
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| "It was really easy to select the product on the website. I don't know anything about these products, so it took a little research to learn that the product they carry is good quality. The website is a little deceiving in terms of the company location. The .ca made me think I was dealing with a Canadian company and the product would be shipped from Canada. The product came from Denmark, and on further investigation the physical store for SKATEPRO is also in Denmark. I prefer to buy from Canadian companies when I can, but not a deal breaker. Had I known the product was coming from Europe I probably would have selected the faster shipping speed, because it didn't arrive until 4 days after the estimated delivery date, which is the only reason I only gave 4/5 instead of 5/5." | |
| Anthony B. (St Marys) | 2023-04-11 |
Reply from SkatePro: Hi Anthony, Thank you for taking the time to leave a review. We are indeed a Danish company, this is not something we try to keep a secret :) We ship worldwide, and have different domains for different countries. This is to make sure that we can show all prices correctly for that specific country, including taxes etc. This way, you will not get hit with surprise import duties for instance. The price shown at checkout will be what you pay, without nasty surprises. If we can ever help you with anything, don't hesitate to get in touch! |
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| Verified Buyer |
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| "Super happy with my SkatePro experience. Great product, and it got to me quick!" | |
| Joshua Anderton (Langley) | 2023-04-11 |
| Verified Buyer |
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| "Website is well-organized and easy to navigate. Prices are competitive, and the selection is good. Order processing and shipping are fast! Customer service follow-up on binding installation for my order was friendly and efficient. Very happy with my order all around!" | |
| Lindsey C. (Yellowknife) | 2023-04-04 |
| Verified Buyer |
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| "Very good." | |
| Alexey Ponomarev (Nepean) | 2023-04-04 |
| Verified Buyer |
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| "Pretty happy overall" | |
| dalin penner (stenen) | 2023-04-03 |
| Verified Buyer |
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| "This was not compatible with my scooter even though description said it would be." | |
| Erin Kelly (Acton) | 2023-04-03 |
Reply from SkatePro: Thank you for taking the time to review us. Our apologies for the issue. To better help, we will be contacting you by email. Diogo |
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| Verified Buyer |
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| "Good products and fast shipping." | |
| Kevin webber (Blackfalds) | 2023-04-03 |
| Verified Buyer |
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| "I mean I’m ordering online from 2000miles away but it’s a great website and it’s Canadian. Glad I got linked to them in my search for the boots and skis I was looking for. They had both and free shipping is always the best shipping. Seems like a great shop and if I’m ever out that way I plan on stopping in. Thanks for letting me know about the return policy and having great products!!" | |
| Doug Reeves (Moncton) | 2023-04-03 |
| Verified Buyer |
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| "Great service, received everything as described in a timely manner, highly recommended" | |
| Alessandro De Sivo (Stoney Creek) | 2023-03-29 |
| Verified Buyer |
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| "Delivered fast" | |
| Kris Zhao (Vancouver) | 2023-03-28 |
| Verified Buyer |
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| "Fast shipping and order fulfillment! When I had a warranty issue with the product ordered, SkatePro was quick to rectify the problem and had great customer service." | |
| Colin G. (Coquitlam) | 2023-03-27 |
| Verified Buyer |
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| "Great customer service" | |
| Tommy Slymkevich (Whitemouth) | 2023-03-22 |
| Verified Buyer |
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| "I received the skis I ordered. Shipping was fast and I did not have to pay import duty or broker fees for shipment to Canada, just sales tax. Customer service was also good in helping me choose the right size of ski." | |
| Michael D. (Nepean) | 2023-03-22 |
| Verified Buyer |
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| "Skis not available here. Great price, quality and rapid delivery." | |
| Gregory Giokas (Ottawa) | 2023-03-21 |
| Verified Buyer |
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| "Came as advertised. Happy with product" | |
| Anne R. (Brentwood bay) | 2023-03-21 |
| Verified Buyer |
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| "Delivery was quick, price was great. Was shipped and packaged well to minimize oversea shipping damages. Will definitely purchase from again" | |
| Ryan OKADA (Calgary) | 2023-03-20 |
| Verified Buyer |
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| "Delivery was quick and the skates look great in person! Thanks!" | |
| K. Diep (Burlington) | 2023-03-20 |
| Verified Buyer |
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| "exactly what I wanted. very quick and accurate response." | |
| Y. Wang (Dollard des ormeaux) | 2023-03-20 |
| Verified Buyer |
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| "Great product and service. Got here fast." | |
| Holly berry (Quesnel) | 2023-03-15 |
| Verified Buyer |
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| "Good stuff" | |
| Khang Trần (Longueuil) | 2023-03-15 |
| Verified Buyer |
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| "Great product, quick shipping" | |
| Eric Cowan (Surrey) | 2023-03-15 |
| Verified Buyer |
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| "Great product, fast shipping, and the customer service was fantastic when I had a small issue caused by the shipping company. I would recommend the store to my local XC ski groups." | |
| Xuemei Lu (Kanata) | 2023-03-14 |
| Verified Buyer |
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| "New skis came in installed improperly. Paid for the service to have bindings installed with proper size boots and installed about 3” too much in so boots wouldn’t fit. Had a local ski expert fix sent the pictures and all of the repairs and nothing was done. I wish I could put a 0 star instead of 1 star. Brand new items with 8 holes now!" | |
| Jean Gauthier (Timmins) | 2023-03-14 |
Reply from SkatePro: Thank you for your review! I am sorry to hear that the mounting of the bindings was not fully to your expectation. As I can see, we are already in contact with you via email and currently waiting for pictures to process the claim further. Please respond to us with the pictures, so that we can find a solution for this issue. Thank you! / Your SkatePro Team |
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| Verified Buyer |
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| "Happy with your product and quick service" | |
| Larry Sherman (Toronto) | 2023-03-13 |
| Verified Buyer |
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| "Great product at good price and fast shipping." | |
| Gilles Chenard (St-Boniface de Shawinigan) | 2023-03-13 |
| Verified Buyer |
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| "A great rim at a great price." | |
| Fabrizio Cross (Victoria) | 2023-03-08 |
| Verified Buyer |
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| "Product is what I wanted and a reasonable price." | |
| David McCann (Burnstown) | 2023-03-08 |
| Verified Buyer |
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| "Arrived on time and well packed!" | |
| blake abawi (collingwood) | 2023-03-07 |
| Verified Buyer |
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| "Fast delivery !" | |
| Tonya Martin (Gowanstown) | 2023-03-06 |
| Verified Buyer |
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| "I was happy with the service and timing of the delivery. But during the first use, my son had the front wheel bolt shear off on him." | |
| Chris V. (Corunna) | 2023-03-06 |
Reply from SkatePro: Thank you for your review! I am sorry to hear that the product was not fully to your expectation. Unfortunately, I am unable to find an email contact regarding this issue. Please respond to our email, if you feel that the scooter is not working properly. We are happy to help! Thank you! / Your SkatePro Team |
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| Verified Buyer |
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| "Amazing service. Great Communication. Great products. Packed perfectly. Thank you." | |
| Antonio Bonilla (Winnipeg) | 2023-03-04 |
| Verified Buyer |
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| "Great product, can’t wait to put it to the test" | |
| Jean Bermingham (Laval) | 2023-03-02 |
| Verified Buyer |
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| "Service was great and fast products are good quality" | |
| Lea Dolejsi (Etobicoke) | 2023-03-02 |
