Claim on wheels?

Unfortunately, no wheels can withstand everything. Wheels designed for tricks are often subjected to extreme pressure and, like all other wheels, have limited durability.

Every time you practice spinning tricks like a tail whip or a 360, you land sideways, which is tough on the wheels. Repeating this many times can cause the wheel material to break or parts of it to tear off.

So how do you decide whether it qualifies as a claim case or if it is broken due to usage?


Here you see a picture of a new wheel (right wheel) and a wheel that is reasonably new, showing less than 30% wear (left wheel).



If the wheel looks reasonably new with less than 30% wear (as described before), and the urethane has clearly separated from the hub, then there might be a production error (see picture).

If the wheel shows more than 40% wear and the urethane is torn off or broken, but still attached to the hub, then this indicates there isn't a production error (see picture).



If you brake very hard on the scooter, the rear wheel can be blocked, creating so-called "flat spots". A flat spot gives a straight line in the bend of the wheel and makes the ride bumpy. A "flat spot" is not a production error or considered a claim. The reason for a "flat spot" is (wrong) usage of the scooter.